- Last-Mile
- Route Optimization
Last Mile Solution
Last Mile Delivery Solution
Achieve last mile success with FarEye:
- Custom workflows(BPM) designed to meet unique needs
- AI-driven innovation which gives you competitive edge
- Enterprise-grade scalability and easy integrations
A one-size fits all approach does not apply to solving the last mile, given its complexities of scale and specific requirements that can change from time to time. FarEye is built to suit the needs of the modern-day enterprises that need adaptable solutions that can be customized to their changing needs. FarEye is an AI-driven solution that offers predictive and prescriptive solutions proactively across an array of last-mile areas spanning route planning, precision in ETAs, invoice reconciliation and more. Its enterprise-grade scalability promises seamless business continuity and can be easily integrated with existing systems.
Leverage FarEye’s BPM engine to build your own delivery processes and change them on-the-fly as and when required
- Low-code/no-code workflow builder to drive customizations to solve problems specific to your business
- Drag and drop workflows to get started faster
- Configure rule-based workflows to factor different types of constraints and setup your processes to meet different compliance requirements specific to your business
- Enhance processes from time to time without downtime and affecting existing workflows
Automate dispatching operations with FarEye and accelerate the process to ensure that your orders are out for delivery on time.
- Accelerate dispatching through rapid scanning, sorting & label generation at your delivery hubs
- Generate optimized routes in minutes by leveraging AI-based routing technology that combines historical data and real-time information to ensure every order is delivered on-time
- Say goodbye to manual carrier allocation for outsourced deliveries and make data-driven, rate-based carrier selection; Reduce costs
- Assign orders to drivers (owned fleet) faster and maximize their time on field to deliver more
Beat capacity constraints with faster carrier onboarding by leveraging pre-built connectors. For additional integrations, leverage custom integrations and achieve a hassle-free last mile even in technically complex scenarios
- Quick carrier integrations with readymade templates
- Secure integrations with other systems - WMS, TMS, OMS and marketplaces(Shopify etc.)
- Supports multiple connector types - SFTP, FTP, Rest API, SOAP, S3, FTPS, EDI
- Supports multiple data exchange formats - API: JSON/XML. For SFTP: CSV, XML, JSON, XLS, XLSX, etc.
- Faster dispatching
- Transparent operational visibility
- Delivery cost reduction
- Improved delivery KPIs
- Data-driven decision making
- Increased number of deliveries
- Maximized stops per hour
- Reduced fuel consumption
- Increased incentives
- Increased first-attempt delivery success
- Predictable and transparent delivery visibility
- Cost benefit due to reduced delivery operational costs
- More convenience with flexible scheduling, rescheduling and returns
- Faster refunds
- Faster dispatching
- Transparent operational visibility
- Delivery cost reduction
- Improved delivery KPIs
- Data-driven decision making
- Increased number of deliveries
- Maximized stops per hour
- Reduced fuel consumption
- Increased incentives
- Increased first-attempt delivery success
- Predictable and transparent delivery visibility
- Cost benefit due to reduced delivery operational costs
- More convenience with flexible scheduling, rescheduling and returns
- Faster refunds
- Reduce cost of deliveries
- Scale delivery operations efficiently
- Streamline capacity management
- Increase on-time deliveries
- Improve customer satisfaction
- Reduce missed deliveries
Logistics and transportation companies across the world are fully aware of the last mile troubles when delivering shipments to customers and are getting increasingly inclined towards deploying modern last mile software solutions. Last mile is the most crucial aspect of the entire delivery process as it directly affects end-users and is an ongoing bottleneck for logistics managers.
7 Key Features of Last mile Delivery Solutions
A smart last mile delivery management solution can be a great tool to address this issue and transform your logistics business by making your last-mile delivery much more efficient.
Making a well-informed decision about which software to choose that best suits your enterprise can be an overwhelming task. To help you through this process, we are discussing 7 key features to look for when choosing the best last mile logistics solutions.
1. Auto-dispatch
Auto-dispatch is one of the essential features in any last-mile delivery logistics solution that helps in the hassle-free and efficient management of important assignments and on-demand orders for last-mile carrier companies.
The idea behind the auto-dispatch feature is to assign the most suitable driver for the right task at the right time, with the aim of minimizing both the service time and last-mile labor costs.
2. Smart last mile delivery tracking
Robust last-mile logistics solutions helps make your delivery process more transparent by offering real-time status updates of the shipment to the customers. It enables end-users to have complete visibility into their delivery, offering them a sense of trust and assurance with your brand. At the same time, your final mile delivery solutions company can benefit from real-time visibility of drivers' locations on-route, enabling greater operational efficiency.
Further, the customers can easily contact the delivery service agents through chats or calls in case of issues, and they are informed in case of any expected delays in the delivery.
3. Audit key metrics
A powerful and feature-rich last-mile logistics solution allows you to visualize various important metrics, such as service times, on-time rates, success rates, distance traveled, feedback scores, and much more.
Additionally, the feature also lets you filter or segment the data - hour, day, or week wise and also based on drivers and teams.
4. Optimized route planning
Route optimization is another critical feature in any logistics management solution. It plays an important role in minimizing the total delivery time by discovering the fastest and most efficient routes.
Apart from taking several factors such as location, time, traffic, and capacity under consideration to come up with the most efficient last-mile routing strategies, the feature also allows you to re-optimize or make any last-minute changes by sending real-time updates to the driver.
5. Customer feedback
Make sure that the last-mile delivery and logistics solution you pick offers customer-centric services such as options to end-users to give feedback and reviews about the delivery experience they've had.
Having customer reviews and rating features in your logistics management software offers a greater scope of improvement for the business.
6. Mobile & external integration
Your last mile solution companies should, therefore, have a mobile integration feature to allow you to access it from both computers as well as mobile devices. Additionally, it should also seamlessly integrate with other existing systems such as DMS, ERP, TMS, etc. This will significantly reduce the burden of handling too many independent applications.
7. Data analytics
To ensure efficient deliveries in the last mile, a logistics solution should offer automatic data management and analytics such as the status of deliveries, the performance of the agents, usage of resources, the ratio of successful to failed deliveries, usage of resources, and more.
This offers a bird's eye view of the business, offering greater transparency, clarity of growth, and performance. Using these advanced predictive methods, businesses can ensure to take a proactive approach and eliminate the chances of delays and missed or failed deliveries.
Last mile solutions are undoubtedly the most significant component of the logistics ecosystem. Getting a robust last-mile delivery software can surely boost your last-mile delivery and increase your revenues.
FarEye is empowering retailers across the globe to achieve high levels of delivery efficiency, especially with regards to same-day and faster delivery expectations.
Komal Puri is a seasoned professional in the logistics and supply chain industry. As the AVP of Marketing and a subject matter expert at FarEye, she has been instrumental in shaping the industry narrative for the past decade. Her expertise and insights have earned her numerous awards and recognition. Komal’s writings reflect her deep understanding of the industry, offering valuable insights and thought leadership.
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