Big and bulky

Delivering oversized products doesn’t have to be a challenge. FarEye has you covered.

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Fareye industry bigbulky carrier allocation

High shipping costs, frequent online cart abandonment and two-person delivery crews create challenges for big & bulky delivery. Create superior delivery experiences with FarEye, no matter how big the product.

FarEye Transforms Big & Bulky Delivery

reduction in delivery costs

increase in on-time delivery rate

increase in ETA accuracy

points NPS improvement within 90 days

Challenges in big & bulky delivery

Inefficient Scheduling

No scheduling or limited static scheduling leading to poor vehicle capacity utilization and static routing. > 53% of big & bulky shoppers claim flexible shipping options influence purchase. > 58% of big & bulky deliveries are rescheduled.

Difficulty Launching Own Managed Fleet

Difficulty setting up a managed, owned or hybrid network causing reliance on an expensive outsourced last-mile delivery network. > 59% of retailers anticipate their last-mile delivery networks will become more outsourced in the next 5 years.

Poor Order Allocation and Optimization

Difficulty allocating deliveries between multiple managed fleets and/or outsourced carriers to reduce risk and cost of final mile. > 84% of retailers claim their organization needs more control of their outsourced delivery network.

Limited Order Visibility

Complicated, rigid and outdated software, and/or using multiple technologies for various phases of the order-to-door journey. > Delivery tracking is the #3 most important of a positive delivery experience, according to consumers.

Costly Returns

Manual, difficult and poorly orchestrated reverse logistics processes that increase costs and create poor customer experiences

Partial Deliveries

Problems such as storage constraints, complex handling, scheduling conflicts, and increased risk of damage directly impact customer orders with partial delivery completion.

How do we help?

FarEye simplifies the most complex aspects of big & bulky delivery, from two-man delivery, to scheduled installation, to owned-fleet management - all on one platform.

Complete Solution for Big & Bulky

Our Solutions

Dynamic Scheduling

Offer your customers expanded delivery options and accurate delivery ETAs, from order checkout to delivery

Learn how

Optimize your fleet utilization

Reduce costs, risk and reliance on outsourced delivery networks by managing your own fleet, allowing you to expand and scale your business

Learn how

Carrier Allocation and Network Optimization

Effectively orchestrate orders across multiple manage/owned and outsourced fleets to improve scalability, quality and resilience

Learn how

Unified Order-to-Door Visibility

Leverage the industry’s first low code / no code platform to track deliveries in real-time, communicate with customers and improve on-time delivery rates

Learn how

Returns Management

Create efficient reverse logistics processes with advanced technology to reduce returns cost and improve returns experiences. Delivery isn’t a one-way street

Green Fleet Routing

Integrate sustainable e-vehicles for heavy item deliveries as our specialized routing considers charging stations, vehicle ranges, and alternative routes.

Dynamic Scheduling

Offer your customers expanded delivery options and accurate delivery ETAs, from order checkout to delivery

Learn how

Optimize your fleet utilization

Reduce costs, risk and reliance on outsourced delivery networks by managing your own fleet, allowing you to expand and scale your business

Learn how

Carrier Allocation and Network Optimization

Effectively orchestrate orders across multiple manage/owned and outsourced fleets to improve scalability, quality and resilience

Learn how

Unified Order-to-Door Visibility

Leverage the industry’s first low code / no code platform to track deliveries in real-time, communicate with customers and improve on-time delivery rates

Learn how

Returns Management

Create efficient reverse logistics processes with advanced technology to reduce returns cost and improve returns experiences. Delivery isn’t a one-way street

Green Fleet Routing

Integrate sustainable e-vehicles for heavy item deliveries as our specialized routing considers charging stations, vehicle ranges, and alternative routes.

Your delivery roadmap

Stage one

Last mile outsourced to a single logistics provider

Early-stage big and bulky retailers partner with single 3PL provider, they have low shipment volumes, a large geographic footprint and their deliveries are profitable but costs are still high. Their main goals are to maximize delivery efficiency and consumer experience while using a single logistics provider.

Opportunities

Improve delivery quality
Offer customized delivery options
Offer delivery visibility and ETA alerts
Reduce dependency on third parties
Scale to larger volumes and multiple markets

Fareye industry ecommerce roadmap single 3pl 2022 10 26 211659 skpg 2

Stage two

Last mile outsourced to multiple logistics providers

Stage two big and bulky retailers partner with multiple 3PL providers, they manage larger delivery volumes, a large geographic footprint and their delivery costs and charges are more competitive. Their main goals are to expand capacity and add flexibility to their delivery operations with easy integrations across multiple logistics providers.

Opportunities

Create a more consistent consumer delivery experience
Introduce further delivery customization
Enhance delivery visibility and ETA alerts

Reduce dependence on third parties
Increase resiliency to disruption
Scale further to larger volumes and multiple markets

Stage three

Last Mile Managed with Owned or 2PL Fleets

Stage three big and bulky retailers' delivery volume is large enough for a dedicated owned fleet. They typically have a large geographic footprint and some international exposure. Their main goals are to increase control of their last-mile deliveries with owned fleets and 2PL integrations where they are needed most.

Opportunities

Gain complete supply chain visibility and ETA reliability
Reduce service costs by mitigating third-party reliance
Create bespoke, flexible and customizable processes and deliveries
Optimize own-fleet utilization

Reduce dependence on third-party providers
Increase scalability with multiple delivery networks
Model, forecast and automate your logistics toolset

Stage four

First to last mile managed with owned or 2PL fleets

Stage four big and bulky retailers manage a network of multiple 3PL providers and their own fleets. They have a very large delivery volume, a global geographic footprint and their owned-fleet operations are robust. Their main goals are to take full control of their entire supply chain with end-to-end ownership of their owned fleet and extended logistics network.

Opportunities

Gain complete supply chain visibility and ETA reliability
Build superior modeling, forecasting and automation practices into your network
Optimize own-fleet utilization and routing
Reduce or remove third-party reliance

Create bespoke, flexible and customizable processes and deliveries
Deliver better customer experience with owned process and focused teams
Increase scalability with multiple delivery networks

The retail store as we know it is out of the game. It has to be the showroom – consumers still want to touch the products – but it also needs to be connected with suppliers to move orders along digitally and take care of the last-mile.

Bill McCoy

Director of Last Mile Logistics, Electrolux