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Big and bulky

Delivering oversized products doesn’t have to be a challenge. FarEye has you covered.

High shipping costs, online cart abandonment and two-person delivery crews. Create superior delivery experiences with FarEye, no matter how big the product.
The state of big & bulky deliveries

Don’t let bulky products stop you from delivering superior consumer experiences. Learn how shippers and carriers are using technology to create efficient big & bulky last-mile deliveries in our whitepaper, The State of Big & Bulky.


Discover how
Fareye state of big bulky deliveries
Challenges in big & bulky delivery
Icon simple scheduling
Scheduling & installation
Customer expectation to schedule a delivery time and a lack of real-time visibility into delivery status
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Workforce management
Requires a two-person crew skilled in delivering and installing items like a TV or dining room table
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Branded on-site delivery
Risk of losing branded, consistent experience if delivery is outsourced to a third party, and control of overall experience
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Own-fleet operations
Lack of resources, time-intensive and limited ability to scale
How do we help?

FarEye simplifies the most complex aspects of big & bulky delivery, from two-person delivery, to scheduled installation, to owned-fleet management - all on one platform.

Consumer experience
Enhance your consumer experience

Provide your consumers with customizable delivery dates, and the ability to provide feedback

Learn how
Real time visibility
Gain real-time visibility

Provide continuous, real-time ETA updates to logistics managers, drivers and consumers.

Learn how
Fleet utilization
Optimize your fleet utilization

Build capacity into your network and manage across different fleets, minimizing costs and carbon footprints

Learn how
Delivery value chain
Manage delivery value chain

Schedule and complete a complex delivery and installation in any type of home. Handle cancelled, damaged or incomplete orders with ease.

Learn how
The retail store as we know it is out of the game. It has to be the showroom – consumers still want to touch the products – but it also needs to be connected with suppliers to move orders along digitally and take care of the last-mile.
Bill McCoy
Director of Last Mile Logistics, Electrolux
Stage one
Last mile outsourced to a single logistics provider
Maximize delivery efficiency and consumer experience while using a single logistics provider
Profile
  • Partner with single 3PL provider

  • Low shipment volume

  • Large geographic footprint

  • Deliveries are profitable but costs are still high

Opportunities
  • Improve delivery quality

  • Offer customized delivery options

  • Offer delivery visibility and ETA alerts

  • Reduce dependency on third parties

  • Scale to larger volumes and multiple markets

Fareye industry ecommerce roadmap single 3pl
Stage two
Last mile outsourced to multiple logistics providers
Expand capacity and add flexibility to your delivery operations with easy integrations across multiple logistics providers.
Profile
  • Partner with multiple 3PL providers

  • Larger delivery volumes

  • Large geographic footprint

  • Delivery costs and charges are more competitive

Opportunities
  • Create a more consistent consumer delivery experience

  • Introduce further delivery customization

  • Enhance delivery visibility and ETA alerts

  • Reduce dependence on third parties

  • Increase resiliency to disruption

  • Scale further to larger volumes and multiple markets

Fareye industry ecommerce roadmap multi 3pl
Stage three
Last Mile Managed with Owned or 2PL Fleets
Increase control of your last-mile deliveries with your own fleet and 2PL integrations where you need them most.
Profile
  • Delivery volume is large enough for dedicated owned-fleet

  • Large geographic footprint, some international exposure

Opportunities
  • Gain complete supply chain visibility and ETA reliability

  • Reduce service costs by mitigating third-party reliance

  • Create bespoke, flexible and customizable processes and deliveries

  • Optimize own-fleet utilization

  • Reduce dependence on third-party providers

  • Increase scalability with multiple delivery networks

  • Model, forecast and automate your logistics toolset

Fareye industry ecommerce roadmap hybridowned fleet
Stage four
First to last mile managed with owned or 2PL fleets
Take full control of your entire supply chain with end-to-end ownership of your fleet and logistics network
Profile
  • Very large delivery volume

  • Global geographic footprint

  • Have a robust owned-fleet

Opportunities
  • Gain complete supply chain visibility and ETA reliability

  • Build superior modeling, forecasting and automation practices into your network

  • Optimize own-fleet utilization and routing

  • Reduce or remove third-party reliance

  • Create bespoke, flexible and customizable processes and deliveries

  • Deliver better customer experience with owned process and focused teams

  • Increase scalability with multiple delivery networks

Fareye industry ecommerce roadmap owned fleet
Dig deeper
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Big & Bulky
eBook
The state of Big & Bulky last-mile delivery eBook
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Big & Bulky
Blog
Big & bulky last-mile delivery - how hard could it be?
Read more
Last Mile Mandate Ebook Promo
Last-Mile
Report
The Last Mile Mandate eBook
Transform your delivery experience today
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