Big and bulky

Delivering oversized products doesn’t have to be a challenge. FarEye has you covered.

Let's talk

Fareye industry bigbulky carrier allocation

High shipping costs, online cart abandonment and two-person delivery crews. Create superior delivery experiences with FarEye, no matter how big the product.

The state of big & bulky deliveries

Don’t let bulky products stop you from delivering superior consumer experiences. Learn how shippers and carriers are using technology to create efficient big & bulky last-mile deliveries in our whitepaper, The State of Big & Bulky.

Discover how

Challenges in big & bulky delivery

Scheduling & installation

Customer expectation to schedule a delivery time and a lack of real-time visibility into delivery status

Workforce management

Requires a two-person crew skilled in delivering and installing items like a TV or dining room table

Branded on-site delivery

Risk of losing branded, consistent experience if delivery is outsourced to a third party, and control of overall experience

Own-fleet operations

Lack of resources, time-intensive and limited ability to scale

How do we help?

FarEye simplifies the most complex aspects of big & bulky delivery, from two-person delivery, to scheduled installation, to owned-fleet management - all on one platform.

Enhance your consumer experience

Provide your consumers with customizable delivery dates, and the ability to provide feedback

Learn how

Gain real-time visibility

Provide continuous, real-time ETA updates to logistics managers, drivers and consumers.

Learn how

Optimize your fleet utilization

Build capacity into your network and manage across different fleets, minimizing costs and carbon footprints

Learn how

Manage delivery value chain

Schedule and complete a complex delivery and installation in any type of home. Handle cancelled, damaged or incomplete orders with ease.

Learn how

Enhance your consumer experience

Provide your consumers with customizable delivery dates, and the ability to provide feedback

Learn how

Gain real-time visibility

Provide continuous, real-time ETA updates to logistics managers, drivers and consumers.

Learn how

Optimize your fleet utilization

Build capacity into your network and manage across different fleets, minimizing costs and carbon footprints

Learn how

Manage delivery value chain

Schedule and complete a complex delivery and installation in any type of home. Handle cancelled, damaged or incomplete orders with ease.

Learn how

The retail store as we know it is out of the game. It has to be the showroom – consumers still want to touch the products – but it also needs to be connected with suppliers to move orders along digitally and take care of the last-mile.

Bill McCoy

Director of Last Mile Logistics, Electrolux

Your delivery roadmap

Stage one

Last mile outsourced to a single logistics provider

Early-stage big and bulky retailers partner with single 3PL provider, they have low shipment volumes, a large geographic footprint and their deliveries are profitable but costs are still high. Their main goals are to maximize delivery efficiency and consumer experience while using a single logistics provider.

Opportunities

Improve delivery quality
Offer customized delivery options
Offer delivery visibility and ETA alerts
Reduce dependency on third parties
Scale to larger volumes and multiple markets

Fareye industry ecommerce roadmap single 3pl 2022 10 26 211659 skpg 2

Stage two

Last mile outsourced to multiple logistics providers

Stage two big and bulky retailers partner with multiple 3PL providers, they manage larger delivery volumes, a large geographic footprint and their delivery costs and charges are more competitive. Their main goals are to expand capacity and add flexibility to their delivery operations with easy integrations across multiple logistics providers.

Opportunities

Create a more consistent consumer delivery experience
Introduce further delivery customization
Enhance delivery visibility and ETA alerts

Reduce dependence on third parties
Increase resiliency to disruption
Scale further to larger volumes and multiple markets

Stage three

Last Mile Managed with Owned or 2PL Fleets

Stage three big and bulky retailers' delivery volume is large enough for a dedicated owned fleet. They typically have a large geographic footprint and some international exposure. Their main goals are to increase control of their last-mile deliveries with owned fleets and 2PL integrations where they are needed most.

Opportunities

Gain complete supply chain visibility and ETA reliability
Reduce service costs by mitigating third-party reliance
Create bespoke, flexible and customizable processes and deliveries
Optimize own-fleet utilization

Reduce dependence on third-party providers
Increase scalability with multiple delivery networks
Model, forecast and automate your logistics toolset

Stage four

First to last mile managed with owned or 2PL fleets

Stage four big and bulky retailers manage a network of multiple 3PL providers and their own fleets. They have a very large delivery volume, a global geographic footprint and their owned-fleet operations are robust. Their main goals are to take full control of their entire supply chain with end-to-end ownership of their owned fleet and extended logistics network.

Opportunities