Why we love analytics in last mile.. and you should too


By FarEye | October 13, 2022

Last-mile delivery challenges deal with information and delay on the one hand and huge data loss on the other.

To have a deeper understanding of the operations and the analytical needs of service organizations, it is important to understand and address your needs on a day-to-day basis, as well as on a long-term strategic level. The key to success for organizations seeking to take advantage of this opportunity is:

  1. Leverage all your current data and enrich it with new data sources
  2. Enforce data quality policies and leverage today’s best technology and people to support the policies
  3. Relentlessly seek opportunities to empower your enterprise with fact-based decision-making
  4. Embed your analytic insights throughout your organization

With the humongous amount of data generated, it is important to understand what to do with it. Because the analytics are contextual, enterprises can build confidence in the analytics and trust will result in using analytic insights to trigger business events. By automatically triggering events, business friction will be greatly reduced. Algorithmic trading and supply chain optimization are just two typical examples where predictive analytics to proliferate in every facet of the business.

Breakup of Last-mile Analytics

Analytics that can be done in the last mile is divided into four areas: dashboard analytics, Heat maps, predictive analytics, and reporting. These analytics provide an in-depth understanding of the operations on a day-to-day level.

Dashboard analytics

Dashboard delivers strategic value to service organizations by giving key performance metrics at a go. It helps to view real-time and historic data in the same dashboard to identify trends and areas of opportunity. Also, it helps in gaining a 360-degree view of what is going on the field.

Predictive analytics

We believe that predictive analytics gives a deeper understanding of the future outcomes with some degree of likelihood. Predictive analytics is an area that deals with extracting information from data and using it to predict trends and behavior patterns. With predictive analytics, businesses can drastically improve last-mile visibility. Logistics companies will be able to understand:

  • Where to open new hubs?
  • Where are customer requests spread?
  • New orders likely to come in?

Heat maps

Heat maps helps you in generating descriptive and predictive analytics that helps in understanding what happened, and what is likely to happen and helps you in analyzing and planning it on the field. With heat maps, you will have a clear view on:

  • Where to recruit more workforce
  • Where new hubs are to be created
  • Number of delivery requests

Digitalized reporting

Digitalized reports help in reducing the time taken in generating the run sheets and manual reports at the end of the day. It also helps in securing storage of data, easy retrieval and eliminates the time taken in handling admin work. Digitalized reports enhance the ability to provide accurate, timely and transparent responses.

  • Reduces admin work
  • Increases employee satisfaction
  • Auto-generated reports

These analytics helps logistics companies to analyze their operations and strengthen their last mile by measuring Key Performance Indicators (KPI), generating meaningful insights that help in making smart decisions.

Transform your delivery experience today

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