16 Top Shipment Tracking Software Tools of 2024

If you are looking for Shipment Tracking Software, your search ends here! This list of the top 14 shipment tracking software tools for 2024 breaks down the key differences, who they’re for, and pricing options. Explore these top tools to find the perfect fit for your business, ensuring seamless delivery tracking and enhanced visibility across your supply chain.

Shipment tracking software tools allow businesses and customers to monitor parcels from dispatch to delivery with real-time updates and predictive insights. These tools provide a traceable journey, answering the common “Where’s my parcel?” question by offering automated communication and alerts. With shipment tracking software, delivery bumps are smoothed out, ensuring timely updates and proactive management, which helps ensure everything runs smoothly from start to finish.

Efficient parcel tracking is crucial in logistics to ensure a seamless flow of goods, minimize disruptions, and enhance customer experience. A reliable delivery tracking system provides real-time visibility, allowing businesses to proactively manage shipments, address delays, and monitor carrier performance. 

Without visibility, companies face major pain points like shipping disruptions and poor customer satisfaction. By tracking shipments efficiently, logistics teams can mitigate risks, resolve issues swiftly, and ultimately ensure that goods reach their destination on time, improving overall operational efficiency and customer trust.

In today's fast-paced e-commerce landscape, effective parcel tracking software is essential for businesses to enhance customer satisfaction and streamline logistics operations. Here is a list of 14 top shipment tracking software solutions that cater to various business needs: 

FarEye is a leading shipment tracking software that provides real-time visibility across the entire delivery process, integrating seamlessly with multiple carriers. It offers automated tracking updates, keeping businesses and customers informed without manual intervention, enhancing operational efficiency and customer satisfaction. 

FarEye excels in proactive exception management, alerting stakeholders to potential delays, enabling quick resolutions, and minimizing disruptions. Its robust analytics tools offer insights into key metrics like on-time delivery and transit times, helping businesses optimize logistics operations. 

With automated customer notifications and a user-friendly interface, FarEye streamlines shipment tracking, making it ideal for improving efficiency, transparency, and customer experience.

Beacon offers retailers, e-commerce businesses, and warehouses real-time transportation tracking, empowering supply chain and logistics teams with visibility and control. The platform enables tracking of shipments across ocean and air freight, providing crucial insights for analyzing carrier performance, emissions reporting, and route planning. Beacon helps businesses manage risks and optimize supply chain costs through data-driven analysis and planning.

Pricing starts from $199 to $499 per month for different plans, with the ‘Pro’ plan available upon request.

AfterShip automates online shipment tracking for e-commerce businesses of all sizes. It integrates with various platforms and carriers worldwide, offering real-time tracking updates and alerting businesses about delivery delays. AfterShip allows companies to import orders and send proactive email or SMS notifications to customers, enhancing communication and satisfaction.

Pricing ranges from $9 to $199 per month, with a custom ‘Enterprise’ plan.

Narvar enhances post-purchase communications for retailers and brands by providing configurable tracking pages and alerts. 

It reduces order inquiries and manages returns efficiently, tracks packages, and connects with customers through messaging. 

Narvar also monitors delivery exceptions and calculates delivery times, allowing brands to offer a tailored tracking experience. 

Pricing is available upon request.

ClickPost helps online businesses, retailers, e-commerce brands, wholesalers, and distributors improve last-mile deliveries by helping select carriers and manage exceptions. The platform offers real-time updates and intelligent systems for better accuracy. With automated notifications, branded tracking pages, and feedback integration, ClickPost reduces customer queries and enhances delivery management. 

Pricing starts at $300 per month.

SendCloud is a powerful shipment tracking platform designed for the e-commerce, 3PL, and retail sectors. It helps boost logistics efficiency and improve customer satisfaction by offering real-time updates through Europe’s largest dataset of shipping events. SendCloud provides advanced insights into carrier performance, potential delays, and estimated delivery times while sending proactive alerts, reducing “Where Is My Order” (WISMO) calls.

The platform enhances branded tracking communication, keeping customers engaged with personalized updates, promo codes, and product recommendations, boosting brand touchpoints and conversion rates. Integration is seamless via API into existing shipping and customer service systems, reducing service workloads and ensuring a smooth tracking experience.

Pricing is available upon request—get in touch for details!

ParcelLab automates communication during the delivery phase, improving customer retention for retailers and large e-commerce businesses. Its post-purchase software offers insights into shipment performance, optimizing customer experience, and driving revenue. ParcelLab helps improve operational touchpoints and delights customers. 

Pricing is available upon request.

Shipup enhances the post-purchase experience for online retailers by sending personalized notifications and providing branded tracking pages. It turns shipping into a marketing asset, showcasing product recommendations, ads, and promotional codes to boost repeat purchases. Shipup helps reduce support costs while providing timely delivery updates. Pricing starts at €399 per month.

TrackingMore provides multi-carrier tracking and package tracking capabilities for logistics companies and e-commerce businesses. The platform supports global carriers like USPS, FedEx, UPS, and DHL, offering real-time shipment updates and notifications. With branded tracking pages and e-commerce platform integration, TrackingMore enables seamless logistics management. 

Pricing ranges from $11 to $74 per month, with custom Enterprise plans available.

Parcel Perform offers real-time parcel tracking and delivery notifications for enterprises, logistics providers, marketplaces, and brands. It optimizes logistics operations and integrates with various carriers worldwide to present valuable delivery analytics. Parcel Perform focuses on enhancing end-to-end customer journeys. 

Pricing is available upon request.

Shipwell provides freight visibility and a transportation management system designed for efficiency and scalability. The platform offers features such as carrier management, route optimization, freight auditing, and reporting. Shipwell streamlines shipping and tracks shipments across all transportation modes from pickup to delivery. 

Pricing is available upon request.

LateShipment is a cloud-based post-purchase platform aimed at small businesses, SMBs, and enterprise brands. It helps retail shippers track deliveries, manage returns, and automate shipping refunds for service failures and billing errors. LateShipment focuses on issue resolution and enhancing the customer experience. 

Pricing starts at $0.05 per shipment.

WeSupply Labs offers solutions to e-commerce businesses for post-purchase customer engagement. It reduces customer service inquiries and improves the shopping experience through real-time tracking and estimated delivery dates. WeSupply Labs integrates with services to provide a comprehensive shipping visibility solution. 

Pricing ranges from $40 to $100 per month, with custom Enterprise plans available.

Convey helps retailers and logistics companies lower call center costs by proactively resolving exceptions and improving customer communication. With configurable tracking pages and alerts, it enhances the e-commerce delivery experience. 

Pricing is available upon request.

PitneyTrack™ Inbound (formerly SendSuite) is designed for enterprises and businesses with complex logistics. It tracks both inbound and outbound packages, ensuring parcel security and reducing WISMO inquiries and call center expenses. Proactive customer notifications and efficient exception resolution improve overall shipment management. 

Pricing is available upon request.

Detrack provides delivery management for businesses of all sizes, including retailers and 3PL couriers. It centralizes shipment tracking, monitors statuses, and optimizes routes in real-time to streamline delivery processes. Detrack improves on-time order fulfillment, proof of delivery, and customer satisfaction. 

Pricing starts at $29 per vehicle per month, with custom Enterprise plans available.

Ready to enhance your delivery experience with advanced tracking capabilities? FarEye’s software offers intelligent parcel shipment information, seamlessly integrating with your existing systems without requiring any changes to your current setup.

With FarEye, you’ll gain a comprehensive overview of unified shipping statuses across all carriers, real-time insights into potential delivery issues, and the ability to automate customer updates by setting triggers for delivery exceptions and delays.