- Visibility

Multimodal Transport Tracking: Unifying Visibility Across The World
It's 2:30 PM and your customer service team is juggling three different carrier portals trying to answer one simple question. "Where's my shipment?"
Your cargo moved from ocean to rail yesterday, but the tracking information stops at the port. The rail carrier's system shows a different container number. Your team spends 20 minutes cross-referencing paperwork just to give the customer a vague "in transit" update.
Sound familiar? When shipments move across multiple transport modes, tracking becomes a daily headache. Each carrier uses different systems. Data doesn't sync. Visibility disappears at handoff points.
Multimodal transport tracking fixes this by connecting all modes under one unified platform. Let’s understand what it is and how it can impact your business for the good.
What is multimodal transport tracking?
Multimodal transport tracking monitors shipments moving under one contract across two or more modes (road/rail/sea/air) and unifies carrier data into a single view. It bridges the handoff gaps with API/EDI feeds and device telemetry.
The core purpose is simple. End the visibility blackouts that happen when cargo switches between transport modes. Traditional tracking systems treat each mode separately, creating information gaps during handoffs.
Multimodal tracking platforms solve this by creating a unified data layer. They pull information from different sources like GPS devices, IoT sensors, and more. Everything flows into one dashboard where you see the complete journey from pickup to final delivery.
The rising need for multimodal visibility
Let's be honest. The supply chain world got a lot messier in 2025. There are three key forces that are pushing companies toward multimodal transport tracking faster than ever before.
Global Supply Chain Disruptions and Mode Switching
Logistics and supply chains face relentless pressure from geopolitical tensions, weather disasters, and trade restrictions. Companies constantly switch between transport modes to avoid disruptions.
Your shipment that normally goes by truck might suddenly need to move by rail because of port strikes. Or that ocean route gets rerouted due to conflicts in critical shipping corridors.
Each mode switch creates a new tracking challenge. In 2024, floods accounted for 70% of weather-related risks, making it one of the primary risks in 2025. When disruptions force mode changes, you need systems that can follow cargo no matter how many times it changes transportation methods.
Increasing Complexity of Cross-Border Freight
Cross-border freight operations are facing unprecedented complexity in 2025. 41% of supply chain leaders struggle with complex compliance paperwork and harmonized system codes. This statistic reveals the massive administrative burden that creates visibility gaps when cargo moves across multiple countries and carriers.
Customer and Partner Expectations for Real-Time Multimodal Tracking
Customer expectations have reached new heights in 2025. Optimized delivery is a growing concern in e-commerce as 74% of online shoppers expect delivery within two days.
But here's the challenge. When your cargo moves across multiple modes and you can't provide that visibility, you lose customer trust immediately. Your partners expect the same level of visibility. Once again proving the need for multimodal transport tracking.
How Multimodal Transport Tracking Delivers Business Impact
Here's where multimodal tracking moves from "nice to have" to "essential for survival.":
Cost Reduction via Route & Mode Optimization
Smart multimodal tracking platforms analyze real-time data to find the cheapest route combinations. Your system might discover that switching from air to rail for the middle leg saves $2,000 per shipment without adding time.
The platform also evaluates factors like fuel prices, carrier capacity, and transit times. This helps it recommend the most cost-effective mode for each leg. Say, your tracking system spots a port delay at a specific location. Instead of waiting three days, it suggests rerouting through another area and switching to rail. The cost savings add up fast.
SLA Compliance and On-Time Delivery Improvement
Multimodal tracking platforms use predictive analytics to spot potential delays before they become SLA breaches. This gives you time to find alternatives.
Real-time visibility also lets you make proactive decisions. If your ocean carrier is running late, you can upgrade the final leg to express trucking to meet your delivery commitment. It's better to spend extra on the final mile than lose a customer over a missed deadline.
Reduced Dwell Time at Mode Handoffs
Traditional mode switches involve cargo sitting at terminals for hours or days. While, multimodal tracking platforms coordinate handoffs between carriers. This reduces waiting periods and your container arrives at the rail yard and the truck is already waiting.
Improved Customer Experience through Accurate ETAs
With multimodal visibility, customers get realistic delivery windows instead of vague estimates. Your multimodal platform calculates ETAs based on actual performance across all transport modes. No more "somewhere between Tuesday and Friday" updates that frustrate customers and create unnecessary service calls.
Technology Enablers for Modern Multimodal Transport Tracking
Technology is what makes multimodal tracking actually work instead of just being a fancy idea on Google and Excel Sheets. Here are some technology that helps multimodal transport tracking:
AI-Powered Delay Prediction and Route Resequencing
AI algorithms analyze traffic patterns and carrier performance data to predict delays. They also optimize alternative routes at the same time. Consider this scenario: Your system detects that the rail terminal in Chicago is experiencing unusual congestion. This could delay your container by another 6 hours.
The AI then instantly calculates that switching to truck transport for the final 300 miles will cost 15% more but arrive 4 hours earlier. This keeps your delivery commitment intact.
This dual capability means route resequencing happens automatically based on delay predictions rather than waiting for problems to become reality.
IoT and Telematics for Asset-Level Tracking
IoT devices are attached to your containers and cargo. So, they provide real-time location data across all transport modes. All important metrics like temperature and humidity get monitored continuously throughout the journey.
Picture your pharmaceutical shipment moving from refrigerated truck to temperature-controlled rail car. The IoT sensors ensure the cold chain never breaks during handoffs. They also send alerts if temperatures spike above safe levels.
API-First Architecture for Carrier and Partner Integrations
Multimodal tracking platforms connect directly with carrier systems through APIs. This makes sure that real-time data flows automatically from trucking companies, railroads, ocean carriers, and airlines into your dashboard. When your container gets loaded onto a ship in Shanghai, your system knows within minutes because the data flows seamlessly across all transport legs.
Digital Control Towers as the Nerve Center for Multimodal Logistics
Think of control towers as mission control for your supply chain. They aggregate data from all sources and provide a single view of your entire multimodal network. Logistics managers can spot issues and coordinate responses across multiple carriers and transport modes from one central location.
Mobile Apps for On-Ground Partner Updates
Drivers and warehouse workers use mobile apps to provide real-time updates that work even when they're offline. When your truck driver picks up a container from the rail terminal, they tap "pickup complete" on their phone. And your customer instantly sees the updated status once the app syncs back into cell coverage.
How a Multimodal Transport Tracking Platform Helps
A multimodal transport tracking platform brings all of these technologies together in an unified ecosystem:
- AI predicts delays and helps with rerouting.
- IoT devices and API integrations with carriers feed accurate, real-time data.
- Mobile apps powered by the platform’s data ensures ground level data reaches the dashboard.
This results in complete end-to-end multimodal visibility, allowing you to make smarter decisions and get instant updates.
How FarEye Powers Multimodal Transport Tracking
FarEye is the leading last-mile delivery platform with multimodal transport tracking. Here's why companies trust FarEye's platform for multimodal visibility:
Unified Visibility Across All Modes and Carriers in One Platform
FarEye enables a single source of truth for your supply chain by integrating multiple different data sources. This includes freight forwarders, CEP carriers, 3PL and 4PL transporters, and ocean carriers. FarEye also unifies tracking data across road, rail, air, and sea into a single dashboard.
Real-Time Multimodal Tracking with Predictive ETAs
FarEye delivers real-time updates using GPS, IoT, and carrier APIs across all modes of transport. The platform tracks each individual leg of the journey in real time. This happens across multiple ocean vessels, containers, transhipment ports, and road journeys in trucks.
The platform also uses real-time data, historical trends, weather, traffic, and handover timing to provide EDD visibility predictable across multiple modes.
Proactive Exception Management to Prevent SLA Breaches
FarEye allows you to set your conditions for exceptions and proactively manage them when those conditions are breached. The platform sends automated alerts for issues like customs delays, route changes, or missed milestones. This allows you to take fast and informed actions.
Seamless Integration with Existing Systems (TMS, WMS, ERP)
FarEye establishes two-way integrations with ERP systems for automated operations management. The platform can also connect with your Transportation Management System, Warehouse Management System. All without any middleware or connectors.
Future of Multimodal Tracking – What’s Next?
The multimodal tracking world is moving fast. Seriously fast. Here's where the technology is heading and what it means for your operations.
AI Agents for Automated Exception Resolution
AI agents are evolving way beyond simple alerts. These smart systems will automatically negotiate with carriers, rebook shipments, and adjust routes when things go sideways. No human babysitting required.
Picture this: your container misses its rail connection because of port delays. Within minutes, the AI agent contacts three rail carriers while comparing pricing and transit times. It books the best option and updates everyone automatically.
This means your logistics team can finally focus on the big picture stuff while AI handles the daily fire drills.
Blockchain for Secure Cross-Border Freight Data
Blockchain creates records that nobody can mess with. Pretty crucial when your cargo bounces through multiple countries and carriers. The tech ensures that customs documents and inspection records stay legit throughout the entire journey.
Smart contracts take things further by automating payments and releasing cargo when conditions are met. No more twiddling your thumbs for days waiting for document verification at border crossings.
Digital Twins for Route Simulation
Digital twins create virtual copies of your entire supply chain network. These simulations factor in weather patterns, carrier capacity, and fuel costs to predict the smartest routing moves.
Transportation managers can now run thousands of scenarios in minutes. Questions like "What happens if the Suez Canal shuts down?" or "How do crazy fuel prices mess with our switching strategy?" get answered before you bet the farm.
Natural Language Supply Chain Queries
The future is all about talking to your supply chain like a normal person. Forget navigating those nightmare dashboards. You'll just ask questions in plain English and get instant answers.
Something like "Show me all Asia-bound shipments running more than 6 hours late" will give you exactly what you need immediately.
These innovations aren't just tech upgrades. They're game-changers that let technology handle the routine stuff while your people tackle the strategic work that actually moves the needle.
Frequently Asked Questions
What is the difference between multimodal tracking and intermodal tracking?
Multimodal transport operates under one contract with a single Multimodal Transport Operator (MTO) who takes responsibility for the entire journey across multiple modes. You get one bill of lading (like a FIATA FBL) for the whole shipment, whether it goes by ocean, rail, and truck.
Intermodal transport is actually a specific type of multimodal where the same loading unit (container, swap body, or trailer) travels across different modes without anyone handling the actual goods inside. The cargo stays sealed in the same container from start to finish.
So intermodal is really a subset of multimodal transport that focuses on keeping goods in standardized containers throughout the journey.
What are the challenges with multimodal transport tracking?
Siloed Data Across Modes and Partners: Each carrier uses different tracking systems that don't talk to each other. You're stuck switching between five different portals to see where your stuff is.
Lack of Real-Time Event Feeds: Some regions and carriers still rely on manual updates. Your container could sit somewhere for hours before anyone bothers to scan it.
Manual Tracking Processes: Many operations still depend on phone calls and emails instead of automated systems. Human error creeps in constantly.
Integration Complexity: Connecting with multiple carrier APIs is a nightmare. Each one uses different data formats and update frequencies.
Inconsistent Data Standards: Carriers use different event codes for the same activities. "Departed terminal" at one carrier might be "Gate out" at another.
What are the benefits of multimodal visibility?
Multimodal visibility gives you complete control over complex shipments. You can spot delays before they become disasters and switch modes to keep deliveries on track. Real-time updates mean accurate customer communications instead of vague estimates.
Cost optimization happens automatically when systems compare different mode combinations and suggest cheaper alternatives. Exception management becomes proactive rather than reactive. You'll reduce customer service calls and supply chain teams make data-driven decisions instead of flying blind between carrier handoffs.

Komal Puri is a seasoned professional in the logistics and supply chain industry. As the AVP of Marketing and a subject matter expert at FarEye, she has been instrumental in shaping the industry narrative for the past decade. Her expertise and insights have earned her numerous awards and recognition. Komal’s writings reflect her deep understanding of the industry, offering valuable insights and thought leadership.
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