Top 10 Automated Dispatch Software’s of 2024

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By Komal Puri | October 13, 2022

Selecting the best dispatch software for your trucking company is no small feat. With the industry evolving rapidly and countless software providers offering similar promises—improving fleet efficiency, reducing costs, and optimizing routes—it's easy to feel overwhelmed. As trucking businesses juggle complex logistics, driver management, and tight delivery schedules, the right dispatch software can make all the difference. From real-time tracking to load optimization and compliance management, each solution comes with its own strengths.

To help you navigate the sea of options, we’ve researched and put together a curated list of the top 10 dispatch software platforms for trucking companies in 2024. These platforms are designed specifically for the unique needs of trucking operations and freight brokers, offering advanced features to streamline your business processes. Whether you're managing a large fleet or an independent operation, these solutions offer the tools you need to boost productivity, enhance communication, and ultimately grow your bottom line.

Dive into our guide to compare the most up-to-date features, pricing, and capabilities to make an informed decision for your trucking business.

What is dispatch software?

Dispatch software is a digital tool used by businesses, especially in industries like trucking, logistics, and delivery, to manage and optimize the assignment of tasks, routes, and schedules for drivers or fleets. It helps streamline the process of assigning shipments, monitoring vehicle locations, and ensuring timely deliveries. Dispatch software typically includes features like real-time tracking, automated route planning, driver communication, and load management.

For trucking companies, it plays a critical role in ensuring that freight is picked up and delivered efficiently, reducing downtime and operational costs. By automating many manual processes, dispatch software improves fleet performance, enhances communication between drivers and dispatchers, and provides visibility into operations. This leads to better customer service, increased productivity, and improved decision-making for fleet managers.

Key factors to choose trucking dispatch management software

When choosing the right trucking dispatch software for your business, several key factors should be considered to ensure it meets your operational needs and improves efficiency. Here are the top factors to evaluate:

1. Ease of Use

The software should have an intuitive and user-friendly interface. Both dispatchers and drivers should be able to use it easily without extensive training. A complex system could slow down operations rather than streamline them.

2. Real-Time Tracking

Look for software that offers real-time GPS tracking of your fleet. This feature allows you to monitor vehicle locations, improve route efficiency, and provide accurate delivery updates to your customers.

3. Route Optimization

The ability to plan and optimize routes is crucial for reducing fuel costs, avoiding traffic delays, and improving delivery times. Software with advanced route optimization can make a big difference in your overall operational efficiency.

4. Integration with Other Systems

Ensure the vehicle dispatch software integrates seamlessly with other systems you use, such as fleet management, accounting, or fuel management platforms. Integration reduces the need for manual data entry and helps create a more streamlined workflow.

5. Scalability

Choose software that can grow with your business. Whether you're managing a small fleet or hundreds of trucks, the platform should be able to scale up as your needs expand without losing efficiency or functionality.

6. Automation Features

Automation is a key benefit of dispatch software. Look for features like automatic scheduling, load assignment, and alerts for maintenance or compliance. This reduces manual tasks and improves productivity.

7. Compliance Management

Trucking companies need to comply with industry regulations, such as Hours of Service (HOS) rules and Electronic Logging Devices (ELD) requirements. Ensure the software includes compliance tracking and reporting to avoid violations.

8. Driver Communication

Effective communication between dispatchers and drivers is essential. The driver dispatch software should support real-time messaging, updates, and alerts to ensure everyone stays informed and aligned.

10 Best Trucking Dispatch Software of 2024

If you wish to maximize timely and accurate deliveries, you can consider automating your dispatch tracking process with automatic dispatch software that can help you overcome the following challenges -

  • Eliminating manual dependencies
  • Prolonged delivery turnaround-time
  • Poor driver productivity
  • Lack of visibility over ground-level delivery operations
  • Inefficient delivery route planning
  • Diminishing customer experience

#1 FarEye

FarEye is a leading logistics platform designed to optimize and streamline trucking operations for businesses of all sizes. Focused on improving fleet efficiency, reducing operational costs, and enhancing customer satisfaction, FarEye's trucking management software is equipped with advanced tools to automate and optimize dispatch, route planning, and delivery execution. Whether you're managing a fleet of a few trucks or hundreds, FarEye helps trucking companies run their operations more smoothly and efficiently.

FarEye's Pitch

FarEye offers a comprehensive solution to manage trucking operations, helping companies automate complex logistics workflows, improve route optimization, and ensure timely deliveries. The platform is designed to enhance real-time visibility, reduce fuel consumption, and deliver exceptional customer service through intelligent delivery management.

Key Features 

  • Real-Time Tracking: Monitor your fleet in real time with GPS-enabled tracking.

  • Route Optimization: Automatically plan the most efficient routes for your deliveries.

  • Driver Management: Streamline communication and task assignment to drivers.

  • Automated Dispatch: Assign loads and schedules with minimal manual intervention.

  • Compliance Management: Ensure your fleet meets all industry regulations and standards.

  • Analytics & Reporting: Gain actionable insights into your operations through detailed reports.

  • Geofencing: Get alerts when trucks enter or leave designated areas, ensuring route compliance.

Pricing

FarEye offers flexible pricing based on business needs and fleet size. For detailed pricing, contact their sales team.

Notable Customers

FarEye is trusted by global brands like DHL, Amway, Walmart, and Blue Dart to streamline their logistics operations and improve delivery efficiencies.

#2 AscendTMS

AscendTMS is a cloud-based trucking management software designed to simplify logistics and fleet management for trucking companies, brokers, and shippers. Known for its user-friendly interface and scalable features, AscendTMS enables businesses to handle dispatch, load management, route optimization, and invoicing from a single platform, making it a popular choice for companies of all sizes.

AscendTMS provides a comprehensive, easy-to-use solution for trucking companies looking to streamline their operations without the need for expensive hardware or IT teams. The platform is cloud-based, allowing users to access critical information and manage their fleets from anywhere, ensuring more efficient and cost-effective operations.

Key Features 

  • Cloud-Based Access: Manage your trucking operations from anywhere with an internet connection.

  • Load & Dispatch Management: Easily assign loads and manage dispatching in real-time.

  • Invoicing & Payments: Integrated invoicing system to simplify billing and payments.

  • Driver Management: Keep track of driver performance and assignments.

  • Route Optimization: Automatically find the best routes to save time and fuel.

  • Real-Time Tracking: Monitor vehicle locations and progress in real-time.

  • Document Management: Easily store and access important documents such as BOLs and PODs.

Pricing
AscendTMS offers free and premium versions starting at $99/month per user for additional features.

Notable Customers
AscendTMS is used by thousands of trucking companies, including brokers and shippers, and is trusted by businesses like XPO Logistics and Armstrong Transport.

#3 Samsara

Samsara is a comprehensive fleet management platform that combines hardware and software to offer trucking companies real-time insights into their operations. Specializing in vehicle telematics, compliance, safety, and dispatch, Samsara’s solutions help businesses optimize fleet performance while ensuring regulatory compliance and driver safety.

Samsara’s trucking management software delivers real-time data through its connected devices, enabling trucking companies to monitor fleet performance, ensure driver safety, and comply with industry regulations. With its powerful suite of telematics and fleet management tools, Samsara helps fleets reduce costs and increase efficiency, all while staying compliant with government regulations.

Key Features 

  • Telematics & GPS Tracking: Real-time tracking and telematics for complete visibility into fleet performance.

  • Dash Cams: AI-powered cameras to monitor driver behavior and improve safety.

  • Driver Safety: Tools to reduce unsafe driving behavior with real-time alerts and coaching.

  • Compliance Management: Keep up with ELD, HOS, and DVIR compliance requirements.

  • Route Optimization: Plan and optimize routes to improve fuel efficiency and reduce delivery times.

  • Fuel Usage Monitoring: Track fuel consumption to minimize waste and lower operational costs.

  • Maintenance Alerts: Receive proactive alerts for vehicle maintenance to prevent breakdowns.

Pricing
Samsara’s pricing is customized based on fleet size and specific needs. Contact their sales team for a quote.

Notable Customers
Samsara is trusted by leading companies like Nestlé, Coca-Cola, and Ryder, helping them improve fleet efficiency and safety through innovative telematics and fleet management solutions.

#4 ProTransport

ProTransport is a comprehensive trucking management software designed to streamline operations for trucking companies, freight brokers, and carriers. Offering end-to-end solutions, ProTransport integrates dispatch, accounting, maintenance, and driver management into one platform, allowing users to manage every aspect of their business with ease.

ProTransport delivers an all-in-one trucking management solution that allows companies to manage their entire operation from dispatching to billing in a single system. With its seamless integration of back-office and fleet management functions, ProTransport helps businesses save time, reduce errors, and increase overall efficiency.

Key Features 

  • Integrated Accounting: Manage billing, payroll, and expenses directly within the platform.

  • Dispatch & Load Management: Streamline dispatch and easily assign loads to drivers.

  • Driver Management: Keep track of driver schedules, performance, and compliance.

  • Maintenance Tracking: Monitor fleet health and schedule preventive maintenance.

  • Document Management: Digitally store important documents like BOLs and invoices.

  • Fuel & Expense Tracking: Track fuel usage and expenses to reduce costs.

  • Customer Portal: Offer clients a portal to track shipments and access invoices.

Pricing
ProTransport offers custom pricing based on fleet size and business needs. Contact their sales team for more details.

Notable Customers
ProTransport is trusted by a wide range of trucking companies, carriers, and logistics providers across North America, helping them streamline operations and improve profitability.

#5 Truckstop Go

Truckstop Go is a mobile-friendly platform designed to help trucking companies and freight brokers find and book loads quickly and efficiently. As part of the broader Truckstop.com marketplace, Truckstop Go is perfect for owner-operators and small to medium-sized fleets looking for a reliable tool to manage freight matching and dispatch.

Truckstop Go makes finding, booking, and managing loads easy by putting the power of the Truckstop.com marketplace in your pocket. With access to one of the largest freight networks in the industry, users can quickly connect with brokers and shippers to secure loads that fit their schedules and needs.

Key Features 

  • Freight Matching: Instantly search and find available loads based on location and equipment.

  • Mobile Access: Manage dispatch and loads directly from your smartphone or tablet.

  • Rate Insights: Get real-time information on market rates to ensure profitable load bookings.

  • Load Booking: Book loads with just a few taps, reducing downtime between shipments.

  • Broker Credit Checks: Access detailed credit information on brokers before accepting loads.

  • Real-Time Alerts: Receive notifications about new loads and load status updates.

  • Document Upload: Digitally submit paperwork such as PODs and invoices through the app.

Pricing
Truckstop Go is part of Truckstop.com’s subscription packages, with pricing starting at $39/month.

Notable Customers
Truckstop Go is used by thousands of independent owner-operators, small fleets, and freight brokers across the U.S., connecting them to a vast network of available loads and shippers.

#6 McLeod Software

McLeod Software is a powerful trucking and transportation management solution designed to provide deep insights into fleet operations and improve decision-making. Built for larger fleets and logistics businesses, McLeod offers tools for dispatch, order management, accounting, and compliance, making it a highly scalable option for companies aiming for operational excellence.

McLeod Software is designed for fleets and logistics providers who need more than just basic dispatch tools. It offers a full suite of trucking management capabilities that help businesses improve operational efficiency, enhance customer service, and ensure compliance—all while providing robust analytics to support better decision-making.

Key Features 

  • Order & Dispatch Management: Streamline order processing and dispatching with automated workflows.

  • Fleet Optimization: Use data-driven insights to improve fleet utilization and reduce empty miles.

  • Driver & Compliance Management: Ensure your fleet meets regulatory requirements like HOS and ELD.

  • Integrated Accounting: Handle billing, payroll, and financials directly within the system.

  • Real-Time Tracking: Monitor vehicle locations and performance through GPS tracking.

  • Document Imaging: Digitally manage documents such as bills of lading and proof of deliveries.

  • Business Intelligence Tools: Access real-time analytics and reporting to make data-driven decisions.

Pricing
McLeod Software offers customized pricing based on the specific needs and size of your business. Contact their sales team for detailed information.

Notable Customers
McLeod Software is trusted by large trucking companies, third-party logistics providers, and carriers such as Knight-Swift Transportation and Landstar, known for its scalable solutions and deep operational insights.

#7 Trimble

Trimble is a highly advanced trucking management solution that leverages cutting-edge technology to optimize fleet operations. With features designed to improve visibility, routing, safety, and compliance, Trimble is ideal for medium to large trucking companies looking for a comprehensive solution that integrates all aspects of fleet and logistics management.

Trimble provides a robust, data-driven trucking management system that helps companies increase productivity, reduce costs, and ensure compliance across their operations. From fleet tracking to maintenance and route planning, Trimble’s platform delivers the tools needed to maximize fleet efficiency and enhance customer satisfaction.

Key Features

  • Fleet Visibility: Real-time GPS tracking for full visibility into fleet operations.

  • Route Optimization: Plan the most efficient routes to minimize delays and fuel consumption.

  • Maintenance Management: Track vehicle health and schedule preventive maintenance.

  • Driver Safety: Monitor driver behavior and offer feedback to improve safety standards.

  • Compliance Management: Ensure HOS, ELD, and IFTA compliance with automated tools.

  • Data Analytics: Access powerful analytics to gain insights into fleet performance.

  • Fuel Management: Track fuel usage and optimize refueling strategies to lower costs.

Pricing
Trimble offers tailored pricing based on fleet size and specific business requirements. Contact their sales team for a personalized quote.

Notable Customers
Trimble’s solutions are trusted by industry leaders like UPS, FedEx, and Schneider to optimize logistics, improve efficiency, and enhance operational visibility.

#8 Axon Trucking Software

Axon Trucking Software is a fully integrated, real-time trucking management system designed for fleets of all sizes. Axon sets itself apart by providing real-time data updates across dispatch, accounting, maintenance, and fuel management, helping companies improve operational efficiency and profitability.

Axon offers a truly real-time solution where every department in your company is always working with the most current information. Axon’s unique approach eliminates redundant data entry and allows for instant communication between dispatchers, drivers, and accountants, saving time and reducing costly errors.

Key Features

  • Real-Time Data: Instantly update and access all data across the system with no delays.

  • Integrated Accounting: Handle billing, payroll, and expenses seamlessly within the platform.

  • Dispatch Management: Efficiently assign loads and monitor delivery progress.

  • Fuel Management: Track fuel consumption and generate IFTA reports.

  • Maintenance Tracking: Schedule and monitor fleet maintenance to minimize downtime.

  • Document Management: Store and manage documents like BOLs and PODs digitally.

  • Driver Settlements: Automatically calculate driver pay based on completed trips.

Pricing
Axon offers custom pricing based on the specific needs of the fleet. For detailed pricing information, contact their sales team.

Notable Customers
Axon is used by hundreds of trucking companies across North America, ranging from small fleets to large carriers, helping them improve efficiency, reduce administrative burdens, and enhance profitability.

#9 Tailwind TMS

Tailwind TMS is a cloud-based transportation management system designed for small to medium-sized trucking companies, freight brokers, and logistics providers. Tailwind helps businesses manage dispatch, invoicing, load tracking, and driver communications from a single platform, making it a cost-effective solution for companies looking to improve efficiency without heavy IT investments.

Tailwind offers an all-in-one TMS solution that helps trucking companies and freight brokers improve operational efficiency with minimal overhead. The software is easy to implement, user-friendly, and scalable, giving businesses the tools they need to manage loads, dispatch, and billing—all from a single, cloud-based platform.

Key Features

  • Cloud-Based Access: Manage operations from any location with internet access.

  • Dispatch Management: Easily assign and track loads in real time.

  • Load & Shipment Tracking: Monitor the status of shipments and provide updates to customers.

  • Accounting Integration: Generate invoices and manage payments directly within the platform.

  • Driver Communications: Communicate with drivers and share load details through the system.

  • Document Management: Store and organize key documents like PODs and rate confirmations.

  • Customer Portal: Provide customers with access to shipment tracking and billing information.

Pricing
Tailwind offers a subscription-based pricing model starting at $99 per user per month.

Notable Customers
Tailwind is trusted by small and mid-sized trucking companies and freight brokers across North America, helping them streamline operations and enhance customer service.

#10 Google Sheets: The DIY Approach

For trucking companies looking for a budget-friendly, DIY solution, Google Sheets can be an effective tool for managing basic dispatch, loads, and fleet tracking. While it lacks the advanced features of dedicated trucking software, Google Sheets offers flexibility, real-time collaboration, and customization for small businesses or startups that need a low-cost solution.

Google Sheets provides a simple and customizable approach for trucking companies that want to manage their operations without the cost of traditional software. With its cloud-based platform, real-time collaboration, and easy-to-use interface, Google Sheets can be tailored to handle tasks like dispatching, load tracking, and invoicing, all without the need for specialized software.

Key Features 

  • Real-Time Collaboration: Multiple users can access and update data simultaneously.

  • Customizable Templates: Create custom templates for load tracking, dispatching, and billing.

  • Cloud Access: Access and update your documents from any device with an internet connection.

  • Basic Automation: Use formulas and scripts to automate tasks like calculating fuel costs or driver pay.

  • Document Sharing: Share load details and schedules easily with team members and clients.

  • Low-Cost Solution: No software licensing fees, making it an affordable option for small businesses.

  • Integration with Google Workspace: Sync with other Google tools like Gmail, Drive, and Calendar for seamless operations.

Pricing
Google Sheets is free to use with a Google account, or as part of Google Workspace subscriptions starting at $6 per user per month.

Notable Customers
Google Sheets is often used by small trucking businesses, startups, or independent owner-operators who need a simple, low-cost solution for managing basic fleet and logistics tasks.

Conclusion:

In conclusion, while other trucking management software options offer valuable features, FarEye stands out as the best choice for 2024. Its comprehensive platform provides unmatched real-time tracking, route optimization, and automation, making it ideal for businesses of all sizes. With proven results from leading global brands, FarEye delivers superior efficiency, scalability, and customer satisfaction, ensuring you stay ahead of the competition.

FAQs

What software does a freight dispatcher use?

Freight dispatchers typically use automated dispatch plannign system designed to streamline the assignment of tasks, routes, and schedules for drivers. This software often includes features such as real-time tracking, automated scheduling, and load management, which help in optimizing delivery operations and reducing manual errors. 

What are the different types of dispatch?

Dispatch management software can be categorized into several types. Common types include:

  • On-Premise Dispatch System Software: This traditional model offers greater control but requires significant upfront investment and maintenance.
  • Cloud-Based Dispatch Management Software: This popular option provides flexibility and scalability, allowing access from any internet-enabled device with lower initial costs and easier updates.
  • Real-Time Solutions for Fleets: Designed for large fleets, it offers immediate tracking and data insights, enhancing operational efficiency through real-time visibility.
  • Customizable Software: Tailored to specific business needs, it includes specialized reporting tools and integration capabilities, though it may involve higher costs.

Each type is tailored to address the specific challenges of its industry while offering core features such as automated scheduling and real-time tracking.

Can dispatch software handle driver scheduling and resource allocation?

Yes, automated dispatch software excels at handling both driver scheduling and resource allocation. It uses algorithms to automatically assign jobs based on criteria such as driver availability, skills, and location. This automation minimizes human error and ensures that the right resources are deployed efficiently, enhancing overall operational effectiveness.

What features in dispatch software can enhance customer communication?

Key features that enhance customer communication in dispatch software include:

- Real-Time Tracking: Allows customers to monitor the status of their deliveries.

- Automated Notifications: Sends updates about delivery times and any delays directly to customers.

- Communication Tools: Integrated messaging systems enable quick communication between dispatchers and customers, ensuring transparency throughout the delivery process.

How can dispatch software support scalability during peak delivery seasons?

Dispatch software supports scalability by allowing businesses to easily adjust their operations in response to fluctuating demand. Features such as dynamic scheduling and resource allocation enable businesses to manage increased workloads without compromising service quality. The software can handle more deliveries and integrate additional functionalities as needed, making it adaptable during peak seasons like holidays.

How does dispatch software help in optimizing delivery routes?

Automated dispatch delivery management system optimizes delivery routes using advanced algorithms that analyze various factors such as traffic conditions, weather, fuel costs, and time windows. By calculating the most efficient routes for drivers, the software reduces travel time and operational costs while ensuring timely deliveries. This capability not only improves efficiency but also enhances customer satisfaction by meeting delivery deadlines reliably.

Komal puri

Komal Puri is a seasoned professional in the logistics and supply chain industry. As the AVP of Marketing and a subject matter expert at FarEye, she has been instrumental in shaping the industry narrative for the past decade. Her expertise and insights have earned her numerous awards and recognition. Komal’s writings reflect her deep understanding of the industry, offering valuable insights and thought leadership.

Komal Puri
AVP Marketing | FarEye

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