Your Partner for Accurate, Efficient, and Reliable Shipment Tracking

Real-Time Delivery Visibility Across Every Mile
Harmonized EDD Tracking With Port-Level ETAs
AI-Driven Multi-Mode Shipment Tracking
Control Tower Visibility & Exception Management

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Trusted by the world's top brands

Track every shipment in real-time

Gain accurate, real-time visibility into the movement of orders using FarEye Track. Get instant visibility across multiple modes of transport: surface - rail, road and ocean. Set up exception management with control tower visibility to proactively detect delays and disruptions and enable collaboration amongst stakeholders to ensure every delivery arrives on time, every time.

Gain accurate real-time visibility across ocean and road carriers across the first, mid and the last miles

Increase in On Time In-Full (OTIF) Compliant Deliveries

Reduction in Customer Complaints on Delivery Exceptions

Points Increase in the Customer NPS

Impact of Track Across Industries

Harmonize parcel visibility through real-time tracking across multiple carriers to deliver a seamless experience for both B2B and B2C customers. Set up alerts for intermediate milestones to ensure timely updates and proactively resolve delays, boosting efficiency. Improve transparency, build trust, and enhance customer loyalty with reliable and predictable deliveries.

FAQs for Retailers

How can retailers ensure seamless order tracking across multiple carriers, especially during peak seasons?

Retailers can get real-time statuses for shipments across the journey and pass it on through a web-based user interface. This helps provide harmonized visibility across different carriers providing a unified customer experience. This can help manage WISMO during peak seasons.

What strategies can retailers use to minimize delivery delays and proactively resolve disruptions?

Setting up alerts for route deviations, interventions and notifications can help mitigate delays before they occur. Setting up effective route optimization and real-time tracking, retailers can identify disruptions proactively.

How does improved parcel visibility enhance customer trust and boost brand loyalty for retailers?

Parcel visibility helps retailers enhance their customer experience in a great way by mitigating anticipation anxiety and timely availability of store inventory. By optimizing the mid-mile fulfilment and store replenishment operations, retailers can ensure timely availability of products when customers need them.

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Get real-time visibility across road and ocean shipments to seamlessly plan operations and ensure timely delivery of heavy goods and equipment. Gain clear Estimated Delivery Date (EDD) visibility based on port-level ETAs, enabling proactive adjustments and minimizing disruptions. Ensure smooth handovers across carriers with real-time alerts, reducing delays, optimizing costs, and enhancing coordination for multi-modal shipments.

FAQs for Heavy Goods Manufacturers

How can businesses achieve real-time visibility across road and ocean to ensure timely delivery of shipments?

FarEye provides harmonized multi-modal visibility through its ability to get real-time statuses and ETAs at a port-level using ocean tracking. For surface transport, this is obtained through a number of ways like GPS tracking, SIM triangulation and integrations with carrier systems. This ensures real-time visibility of shipments at all times and ensures they are delivered on-time.

What strategies can logistics teams use to get accurate Estimated Delivery Date(EDD) insights and proactively manage operational exceptions?

FarEye helps orchestrate end-to-end movement of shipments with real-time tracking from the time they leave the source to their destination. In addition, there are milestone level checks and SLAs to be maintained which results in the overall SLA being met. As the shipment traverses multiple modes and legs during its journey, these milestone checks provide predictive Estimated Delivery Date visibility and any unforeseen disruptions are factored in the EDD calculation.

How can companies enhance coordination and minimize delays by ensuring smooth handovers across carriers in multi-modal shipments?

With real-time tracking and control tower views, stakeholders get instant visibility of a shipment’s current status. This helps them align on the same page through a single source of truth. If there are deviations and disruptions, they can set up proactive interventions to ensure that they adhere to planned paths, modes and routes. This is applicable for multi-modal shipments where timely handover across modes is critical.

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FAQs for Retailers

How can retailers ensure seamless order tracking across multiple carriers, especially during peak seasons?

What strategies can retailers use to minimize delivery delays and proactively resolve disruptions?

How does improved parcel visibility enhance customer trust and boost brand loyalty for retailers?

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FAQs for Heavy Goods Manufacturers

How can businesses achieve real-time visibility across road and ocean to ensure timely delivery of shipments?

What strategies can logistics teams use to get accurate Estimated Delivery Date(EDD) insights and proactively manage operational exceptions?

How can companies enhance coordination and minimize delays by ensuring smooth handovers across carriers in multi-modal shipments?

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Get real-time logistics visibility, including yard and in-plant visibility, to track shipments, monitor yard operations, and oversee in-plant material flows, ensuring timely arrival and efficient handling of resources. Improve operational efficiency by proactively identifying disruptions across transit, yard, and plant stages, enabling quick corrective actions and streamlined processes. Optimize costs by reducing delays and enhance supplier collaboration for smoother end-to-end operations.

FAQs for Manufacturers

How can manufacturers gain real-time visibility into yard and in-plant operations to ensure timely material flow and resource handling?

Real-time view of inbound shipments can help managers plan yard allocation. This can help minimize wait times for incoming shipments. It can also facilitate smooth unloading or cross docking operations depending on where the shipments are headed.

What strategies can enhance operational efficiency by identifying and addressing disruptions across transit, yard and plant?

FAlerts, inbound visibility and predictive ETAs are very helpful in ensuring smooth flow of shipments across all stages that include yard, plant and the transit stages. These can greatly enhance operational continuity and efficiency by ensuring there are no disruptions, delays and roadblocks.

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End-to-end Real-time Transportation Visibility For Enterprises

Track Multiple Modes: Get Road, Rail & Ocean Visibility

Get instant visibility of shipments across all modes - rail, road & ocean. Enhance Estimated Delivery Dates (EDD) accuracy based on port-level ETAs for shipments transported via ocean carriers. Centralize visibility across multiple modes to create a single source of truth and ensure seamless alignment among all stakeholders. Streamline operations and enhance decision-making with real-time insights for end-to-end shipment tracking.

Track across Multiple Carriers

Achieve end-to-end order-to-door visibility across multiple carriers. Eliminate blind spots during transit with unified visibility across the carrier network. Configure intermediate alerts and notifications for seamless handovers between carriers. Enhance transparency for all stakeholders with real-time alerts and updates at every stage of the shipment journey.

Get Predictive Visibility(EDD) through Delay Models

Configure your dataset and create custom delay prediction models tailored to your business needs. Utilize historical carrier and transporter performance to enhance accuracy, ensuring precise estimated delivery times. Maintain seamless production operations with reliable to-door visibility and proactive disruption management.

Centralized Control Tower for Exception Management

Track and manage all shipments through a unified control tower view, consolidating data from in-house and outsourced carriers for seamless visibility. Analyze shipment data by key business metrics to identify areas for improvement. Benchmark carrier performance against historical records and service level agreements to drive consistent progress.

For us, the fundamental challenge was lack of real-time visibility on the movement of shipments once they left the warehouse. FarEye ensures that our supply chain is now more reliable & optimized & supports our business in making time-sensitive data-backed decisions.

Puneet Dhamija

Former Director-Operations, HILTI India