
Track
Track customer deliveries throughout the order-to-delivery journey, ensuring on-time, accurate delivery of every order.

Track helps retail, e-commerce, and third-party logistics companies gain accurate, real-time visibility into the movement of customer orders. With shipment-level visibility, detect delays and disruptions and collaborate to ensure every delivery arrives on time, every time.

Real-time visibility from first-to-last mile is integral to delivery success, but it is equally challenging to achieve. Multiple carriers, delivery vehicles, and interdependent systems like TMS, WMS, and other carrier software increase the complexity of your delivery network. Track provides a unified view of your network so stakeholders can monitor the movement of shipments accurately, calculate ETAs, predict disruptions, avoid delays and achieve on-time order delivery.

- I need to track the movement of drivers and riders from multiple carriers
- I need to quickly scale up / expand third-party carrier networks
- I need to gauge the performance of third-party carriers
- Use a single unified solution to track movement from multiple carriers
- Measure the performance of a specific third-party carrier
- Leverage FarEye’s carrier network: 30,000+ carriers and two million riders

- I need to know where my drivers, riders and parcels are in real-time
- I need to understand the status of my deliveries
- I need to predict disruptions and avoid delivery delays
- I need to monitor 3PL carrier performance
Track the location of your deliveries, even within your cross-docks, with precision
Gain insights on the risk of delivery delays using predictive ETA
Gather AI-driven analysis about historical delays to avoid future lateness
Identify top-performing carriers based on cost and delivery success

I need to know which of my deliveries are at risk
I need to be able to collaborate to resolve delivery issues
I need to accommodate changes such as order cancellation and route modification
I need to be able to offer same-day and ad-hoc orders
Understand which deliveries are at risk with predictive ETA
Collaborate to solve last-minute changes and delays
Utilize AI to plan routes in minutes, not hours
Auto-assign drivers for same-day deliveries using loop optimization

I need to record check-in, check-out and order delivery details
I need to identify the customer’s delivery location
I need to communicate with dispatchers for emergencies or regarding ad-hoc orders
Record orders delivered, proof of delivery and returns using Drive
Access delivery locations via in-app maps and geolocation
Chat instantly to easily resolve questions with dispatchers
- I need to track the movement of drivers and riders from multiple carriers
- I need to quickly scale up / expand third-party carrier networks
- I need to gauge the performance of third-party carriers
- Use a single unified solution to track movement from multiple carriers
- Measure the performance of a specific third-party carrier
- Leverage FarEye’s carrier network: 30,000+ carriers and two million riders

- I need to know where my drivers, riders and parcels are in real-time
- I need to understand the status of my deliveries
- I need to predict disruptions and avoid delivery delays
- I need to monitor 3PL carrier performance
Track the location of your deliveries, even within your cross-docks, with precision
Gain insights on the risk of delivery delays using predictive ETA
Gather AI-driven analysis about historical delays to avoid future lateness
Identify top-performing carriers based on cost and delivery success

I need to know which of my deliveries are at risk
I need to be able to collaborate to resolve delivery issues
I need to accommodate changes such as order cancellation and route modification
I need to be able to offer same-day and ad-hoc orders
Understand which deliveries are at risk with predictive ETA
Collaborate to solve last-minute changes and delays
Utilize AI to plan routes in minutes, not hours
Auto-assign drivers for same-day deliveries using loop optimization

I need to record check-in, check-out and order delivery details
I need to identify the customer’s delivery location
I need to communicate with dispatchers for emergencies or regarding ad-hoc orders
Record orders delivered, proof of delivery and returns using Drive
Access delivery locations via in-app maps and geolocation
Chat instantly to easily resolve questions with dispatchers





On average, a single failed delivery costs $17.78 with 5% of all last-mile
deliveries set to fail. Gaining real-time visibility of deliveries is paramount for consumers in
ensuring a superior experience. This is why Gartner launched its Magic Quadrant For Real-Time Visibility Platforms.