How QuadX used real-time visibility to achieve 307% growth in orders

Case study

By FarEye | December 22, 2022

Case Study

How QuadX Used Real-Time Visibility to Achieve 307% Growth in Orders

Track

Route

E-commerce

Background

QuadX is a startup in the Philippines specializing in e-commerce logistics and software solutions. Launched in 2015, QuadX is commercially known through the following digital platforms: ShippingCart, GoGo Xpress, and XPay.

The company helps online merchants start and grow their businesses by providing affordable and convenient digital logistics, courier services, payment processing, and cross-border e-commerce management products and services.

The Last-Mile Challenge

QuadX needed complete visibility into all aspects of its last-mile delivery process. From routing to cash collection to proof of delivery and returns, QuadX wanted a more proactive rather than reactive approach to their last-mile shipping process.

At a Glance

307%

Growth in orders delivered since deploying FarEye

99%

Boosted productivity to its highest peak of 99%

3.26%

Total orders returned brought down from 5.94%

The FarEye
Solution

FarEye's Delivery Management platform helped QuadX increase on-time deliveries and develop a more competitive and differentiated delivery platform that significantly increased productivity. QuadX was able to digitalize its courier services and provide more real-time visibility across first-to-last-mile logistics throughout the delivery process. FarEye’s platform is also integrated with QuadX’s sorting machine to automate the order-to-door delivery journey.

“

FarEye’s real-time visibility capabilities and last-mile logistics platform have given us a powerful way to read dynamic market conditions and make more informed decisions on routing orders dynamically to achieve on-time, accurate deliveries, ensuring a positive customer experience with every item purchased.

”

DINO ARANETA

FOUNDER AND CHIEF STRATEGY & INNOVATIONS OFFICER, QUADX

Lasting Results

Exponential growth with the delivery count clocking more than 22,100,00 deliveries.
Boost productivity for both deliveries and pickups.
Reduced return rate from 5.94% to 3.26% of total orders.
Reduction in logistics complexity.

How FarEye Can Help You

Track ensures visibility from order to delivery. Real-time visibility helps in communicating accurate ETAs to consumers, enhancing brand experience.

Route can help slash delivery costs with real-time dynamic and constraints-based routing, enabling you to deliver on-time for all last-mile deliveries, including same day.