How Blue Tribe Foods Used Real-time Visibility to Increase Productivity by 40%

Case study

By FarEye | February 28, 2023

Case Study

How Blue Tribe Foods Used Real-time Visibility to Increase Productivity by 40%

Track

Route

E-commerce

Background

Blue Tribe Foods is a pioneer in plant-based meat products. Blue Tribe's mission is to provide natural and delicious food while positively impacting the environment and the planet. Their goal is to deliver the products to the consumers on-demand and always on-time.

The Last-Mile Challenge

Blue Tribe Foods faced challenges related to a lack of real-time courier and driver visibility. The company wanted to eliminate the manual assignment of orders to delivery agents. Blue Tribe Foods wanted to get into data-driven decision-making to optimize its last-mile delivery operations.

At a Glance

25%

Reduction in manual efforts that went into collation, planning, and dispatch of orders

40%

Increase in productivity by automating last-mile processes with FarEye

The FarEye
Solution

FarEye's delivery management platform helped Blue Tribe increase real-time visibility into customers’ orders from order through to doorstep. More visibility led to an increase in driver productivity. Leveraging FarEye’s route optimization capabilities, along with an easy-to-use solution allowing faster go-live, Blue Tribe was able to drive more efficiency.

Blue Tribe Foods can now more accurately conduct route planning, factoring in constraints like vehicle capacity, traffic conditions, and any detours that may delay deliveries. The manual effort to route orders has been reduced due to more effective route planning.

“

FarEye has helped us improve the customer experience for last-mile delivery by triggering order updates. Additionally, it has automated the operational tasks related to order routing, tracking, and delivery planning. The data generated has helped us optimize our delivery fleet's deployment and optimization.

”

SOHIAL WAZIR

CHIEF COMMERCIAL OFFICER, BLUE TRIBE FOODS

Lasting Results

Increase in driver productivity
25% reduction in people hours required for last-mile delivery operations
Reduced return rate from 5.94% to 3.26% of total orders
40% increase in productivity by automating last-mile processes

How FarEye Can Help You

Track ensures visibility from order to door. Real-time visibility helps in communicating accurate ETAs to consumers and enhances brand experience. It also positively impacts driver productivity.

Route can help slash delivery costs with real-time dynamic and constraints-based routing, enabling you to deliver on time for all last-mile deliveries, including same day.