- Onfleet costs $619, $1,349, or $3,099 per month for 2,500, 5,000, or 10,000-plus monthly tasks. Users are unlimited. Billing is on completed tasks, where a task is one pickup or one delivery.
- Several widely circulated guides still quote $599, $1,299, and $2,999, and G2 currently lists an entry price of $500. Those figures are out of date. Check the verification date on anything you read.
- At each plan's maximum published allowance, the effective base subscription cost is approximately $0.25 per included task on Launch, $0.27 on Scale, and $0.31 at Enterprise's 10,000-task starting point.
- The published tiers do not show a conventional volume discount at those thresholds. However, higher plans also include additional features, support, and enterprise controls, so the difference is not attributable to volume alone.
- Three costs sit outside the plan price: per-task overages at an unpublished rate, SMS and voice telephony billed per segment, and Courier Suite at $299 per month.
- Above roughly 10,000 monthly tasks, particularly across multiple carriers or regions, compare the task-based model against enterprise subscription alternatives using actual quotes and implementation scope.
Onfleet uses task-based pricing across three published plans: Launch at $619 per month for 2,500 tasks, Scale at $1,349 for 5,000, and Enterprise at $3,099 for 10,000 or more. Users are unlimited. There is a 14-day free trial and no free plan.
At each plan's published task threshold, the effective subscription cost per included task rises slightly, from about $0.25 to about $0.31. Interpret that carefully, because the higher tiers also bundle additional capabilities and services rather than volume alone. Overages, telephony, and the $299 Courier Suite add-on sit outside all three plan prices.
Above 10,000 monthly deliveries, particularly across multiple carriers or regions, buyers should compare the task-based model with enterprise subscription alternatives using their actual quotes and implementation scope. This guide covers what to model and what to ask for.
What Onfleet Is
Onfleet is delivery management software: it plans routes, dispatches drivers, tracks vehicles in real time, captures proof of delivery, and notifies recipients. It is priced on completed tasks, where a task is a single pickup or delivery.
The product is well regarded. It holds 4.6 out of 5 across 140 reviews on G2 and scores 9.4 on Ease of Setup, among the strongest implementation scores in the category. Its ratings indicate strong overall customer satisfaction. Founded in 2012 in San Francisco, it now serves more than 1,000 customers, including Kroger, Sweetgreen, and Total Wine.
On fit, 66.4% of Onfleet's G2 reviews come from small businesses. That suggests particularly strong adoption among smaller businesses and helps explain why Onfleet is commonly evaluated as an accessible fleet-delivery platform. It indicates adoption patterns rather than design intent.
Onfleet raised list prices at some point before mid-2026, and much of the internet has not caught up. Guides published in 2025 and early 2026 still cite $599, $1,299, and $2,999. G2 currently shows an entry-level price of $500 per month. The live pricing page says $619, $1,349, and $3,099. If a pricing guide does not carry a verification date, treat its numbers as unreliable.
How Much Does Onfleet Cost?
Onfleet costs $619 per month for Launch, $1,349 for Scale, and $3,099 for Enterprise, verified from its official pricing page in August 2026. Each plan includes a set number of completed tasks and unlimited users. Telephony, per-task overages, and the Courier Suite add-on are billed separately.
| Plan | Price Per Month | Tasks Included | Annual Base Cost |
|---|---|---|---|
| Launch | $619 | 2,500 | $7,428 |
| Scale | $1,349 | 5,000 | $16,188 |
| Enterprise | $3,099 | 10,000+ | $37,188 |
| Courier Suite | $299 | Add-on, no tasks | $3,588 |
Launch Plan: $619 Per Month
Launch covers 2,500 tasks and includes the core product: the driver app, photo and signature proof of delivery, driver-dispatcher chat, basic route optimization, status and ETA notifications, driver pay calculation, branded tracking, and API and webhook access. Reporting history runs 90 days.
Auto-dispatch, barcode scanning, ID and age verification, custom fields, and advanced route optimization sit on the tier above. If any of those are operationally necessary, Launch is not your effective entry price.
Scale Plan: $1,349 Per Month
Scale doubles the task allowance to 5,000 and adds auto-dispatch, barcode scanning, ID and age verification, advanced route optimization with API access, dynamic ETA notifications, custom fields, and the Operational Command Center. Reporting history extends to one year, and onboarding becomes guided.
The step up from Launch is $730 per month, or $8,760 a year. A team upgrading primarily for auto-dispatch would still incur the full monthly difference, although the upgrade also includes several other capabilities.
Enterprise Plan: $3,099 Per Month
Enterprise starts at 10,000 tasks and adds multi-brand and multi-region support, enhanced branding and telephony, enterprise SSO, lifetime reporting history, and premium onboarding, implementation, and support.
The step up from Scale is $1,750 per month, or $21,000 a year. Note that the published figure is "10,000+" tasks rather than a fixed allowance, which matters for any unit-cost calculation and is covered below.
Is There an Onfleet Free Trial or Free Plan?
There is a 14-day free trial with unrestricted access to whichever plan you select, and no card is charged until you confirm a subscription. There is no free plan and no permanently free tier. Plans can be upgraded or downgraded from the dashboard at any time.
How Task-Based Billing Works
These terms carry specific commercial meaning in an Onfleet contract. Agree on them with your account manager before the first quote.
| Term | Definition |
|---|---|
| Task | A single pickup or delivery at a destination. Billed only once it reaches completed status, whether through the driver app, the dashboard, or the API. |
| Task allowance | The number of completed tasks included in your monthly plan price. Exceeding it triggers overage billing. |
| Overage | A per-task charge applied to completed tasks beyond your plan allowance. Onfleet does not publish this rate on its pricing page. |
| Telephony | SMS and voice usage, billed per segment in the month after usage. Not included in any plan price. |
| Anonymization | Number masking between drivers and recipients. Because it requires an inbound and an outbound leg per connection, it increases telephony volume for a given number of contacts. |
| Courier Suite | A $299 per month add-on providing client portals, order intake, rate tables, invoicing, and label printing. |
Additional Onfleet Costs to Model
The plan price is the floor. Three further cost lines sit on top of it, and only one of the three has a published number.
- Per-task overages: Onfleet confirms overage billing exists but does not publish the rate on its pricing page. Third-party guides circulate a figure of roughly $0.26 per task, and both sources we checked hedge it as approximate and unconfirmed. We are not going to model a budget on an unverified number. Request the rate, and any volume breakpoints, in writing.
- SMS and voice telephony: Billed per segment on the first of the month following usage, and not included in any plan. Anonymization masks each party's number, which requires an inbound and an outbound connection for every interaction. For a high-contact operation, that is a meaningful multiplier on contact volume.
- Courier Suite at $299 per month: An add-on that may be operationally necessary for courier or 3PL businesses that need Onfleet to handle client order intake, rate tables, invoicing, and labels. Operators already running those functions through an OMS, ERP, or billing platform may not need it. For those who do, the effective entry price becomes $918 per month, or $11,016 a year.
- Annual commitment discount. Onfleet publishes none, though monthly and yearly subscriptions are both offered.
- Renewal cap and price protection.
- Volume repricing. What happens to your rate if sustained volume moves you into a different tier.
- Billing permissions. Which roles on your account can manage the subscription and remove a payment method.
- Payment terms and exit terms, including data export format and notice period.
How Effective Cost Per Task Changes by Tier
Divide each plan price by its published task allowance and a pattern appears. Launch works out to roughly $0.25 per included task, Scale to $0.27, and Enterprise to $0.31 at its 10,000-task starting point.
That comparison is worth stating precisely, because it is easy to overread.
It measures average cost at each plan's maximum published allowance. It does not describe the marginal cost of one more delivery. Within a single plan, the opposite happens: as you use more of your included allowance, average cost per task falls. On Launch, 1,000 tasks work out to $0.62 each, 2,000 tasks to $0.31, and 2,500 tasks to $0.25. Using your allowance fully is how you get the best rate out of the model.
The published tiers do not provide a clean volume discount at their stated thresholds. Part of that increase reflects additional functionality, support, and enterprise controls rather than volume alone. Scale adds auto-dispatch, scanning, verification, advanced routing, and the Command Center. Enterprise adds multi-brand support, SSO, lifetime reporting, and premium implementation. A buyer moving up is purchasing a larger package, not simply more tasks.
The Enterprise calculation uses 10,000 tasks because that is the published starting allowance. Actual effective cost may differ if Onfleet includes a higher negotiated allowance or applies volume-specific commercial terms. At 12,500 tasks the same $3,099 works out to $0.25 per task, and at 15,000 tasks to $0.21. Establish what "10,000+" means in your contract before treating $0.31 as your rate.
When to Compare Onfleet With an Enterprise Subscription
Task-based pricing suits a large number of delivery operations, and nothing above suggests otherwise. What follows is about when the model is worth re-examining, not when it fails.
The Threshold Question
Once a Scale customer exceeds 5,000 tasks, the economics depend on the unpublished overage rate and Onfleet's upgrade policy. A small overage may well be cheaper than upgrading, while sustained excess volume could eventually make Enterprise more economical. Buyers need both thresholds in writing: the overage rate with any volume breakpoints, and the point at which an upgrade becomes required rather than optional.
Both costs can be triggered by demand growth rather than a planned feature decision, which is why forecasting matters here more than in seat-based models. Operations that track their last mile delivery costs at the per-task level rather than the per-month level tend to see the threshold approaching.
Signals Worth a Comparison
Above roughly 10,000 monthly tasks, it is worth running a like-for-like comparison against enterprise subscription alternatives. The case for doing so strengthens when several of the following are true:
- You run multi-carrier parcel management rather than a single owned fleet, so carrier allocation logic matters alongside route optimization.
- You operate across multiple countries or brands, where each region adds configuration rather than just volume.
- Volume is seasonal, so overage exposure and tier thresholds arrive when margins are tightest.
- Customer communication volume is high, where per-segment telephony compounds fastest.
- You need dispatch management, routing, carrier allocation, and customer experience in one system rather than three.
None of this makes Onfleet unsuitable above a given volume. A company may negotiate a larger Enterprise allowance, operate a large owned fleet without needing carrier orchestration, or simply prefer predictable task-based billing. Onfleet appears particularly accessible to small and mid-sized delivery operations, while companies above 10,000 monthly tasks should request a volume-specific quote and compare its commercial model against broader enterprise platforms.
Onfleet vs the Alternatives
Pricing models differ more than prices do, so compare the model first. Every platform below is assessed on the same columns, including ours.
| Platform | Pricing Model | Best For | Standout Strength | Real Limitation |
|---|---|---|---|---|
| Onfleet | Per completed task, three published tiers from $619 to $3,099 per month | Delivery fleets from small operations up through mid-market volumes | Strong driver app and dispatcher experience, fast implementation, and published pricing | Overage rate and annual discount terms are not published, and key features sit behind the Scale tier |
| Routific | Per order, free entry tier, low monthly base | Small fleets and fixed-route operations | Strong dispatcher route editing tools and full feature access at every tier | Lighter on carrier orchestration and enterprise governance |
| OptimoRoute | Per driver, per month | SMB field service and scheduled delivery | Straightforward route planning and scheduling at a low entry price | Per-driver billing scales poorly for large fleets, with limited multi-carrier depth |
| Upper | Per user, per month | Small delivery teams needing route planning only | Simple pricing and quick setup | A route planning tool rather than a delivery operations platform |
| FarEye | Custom enterprise subscription without per-delivery task billing | Enterprise operations across multiple carriers, brands, and geographies | Routing, dispatch, carrier allocation, and customer communication in a single subscription | No published pricing, and requires broader operational scoping than a standalone dispatch deployment |
Competitor prices above are drawn from each vendor's public pricing page and are indicative rather than quoted. Onfleet suits owned-fleet operations across a wide volume band. Routific and OptimoRoute suit smaller fleets wanting simpler pricing. FarEye is worth evaluating when enterprise last mile delivery spans multiple carriers and regions.
Where FarEye Fits Next to Onfleet
FarEye and Onfleet address overlapping needs but are designed for different operational scales and models.
FarEye does not publish pricing. We are enterprise-only, which makes us the wrong answer for a team running 3,000 deliveries a month from one depot. Onfleet will likely serve that team better and cost less. Our implementations are also scoped rather than self-serve, which is a real trade-off against Onfleet's 9.4 setup score.
The structural difference is where each platform centers. Onfleet's core model is centered on owned-fleet routing and dispatch rather than the broader multi-carrier allocation and enterprise orchestration layer FarEye is designed to support. Last mile delivery orchestration becomes the constraint when the question shifts from which driver takes this route to which carrier should carry this order, and what happens to the customer when that carrier underperforms.
Two outcomes are directly relevant when comparing delivery-platform economics. BlueDart improved its first-attempt delivery rate by 22%, and failed deliveries are often where recoverable cost sits, which makes improving first-attempt delivery rates a practical place to start the analysis.
Gordon Food Service runs same-day delivery at scale, and the operating changes behind it are documented in full. Read the story.
What Each Stakeholder Needs From the Pricing Conversation
A delivery platform decision rarely sits with one person. Each stakeholder is underwriting a different risk, and a quote that only answers Finance tends to stall internally.
| Stakeholder | What They Are Actually Asking | What to Get From the Vendor |
|---|---|---|
| CFO or Finance | What is the fully loaded annual number at our projected volume? | The overage rate in writing, a telephony estimate at your contact volume, and any annual billing terms. |
| VP Logistics | Does this still work when we double volume? | Effective cost per task modeled at current and projected volume, plus the tier and upgrade thresholds. |
| Delivery Ops Manager | Which features are gated behind an upgrade? | A feature-by-tier list checked against your daily workflow, especially auto-dispatch and scanning. |
| 3PL or Courier Owner | What is the effective entry price for our operating model? | Plan price plus Courier Suite if you need client portals and invoicing, or confirmation that your existing systems cover it. |
| Procurement | What triggers an unplanned charge? | Overage rate, tier thresholds, telephony rates by country, and who holds billing permissions on the account. |
| IT and Integration | What integration effort and limitations should we expect when connecting our OMS or WMS? | API rate limits, which tier includes advanced routing API access, and named integration scope. |
Questions to Ask Before You Sign or Renew
- What is the exact overage rate, and does it tier down at volume? It is not on the pricing page. Get it in writing, with volume breakpoints.
- At what point does an upgrade become required rather than optional? Ask whether sustained overage triggers automatic repricing or a mandatory tier move.
- What exactly does the Enterprise "10,000+" allowance include for us? A fixed 10,000 tasks and a negotiated 15,000 produce very different effective rates.
- What will telephony cost at our actual contact volume? Ask them to model it with anonymization enabled, since that requires two legs per connection.
- Is there an annual billing discount, and what is the renewal cap? Neither is published. Ask for both.
- Which features we use daily are gated above our plan? Confirm your workflow against the tier list rather than the marketing page.
- Who on our team can manage billing and remove a payment method? Confirm that account administration and billing permissions sit with the same roles.
- What are the exit terms? Data export format, notice period, and whether historical delivery data leaves with you.
For a wider category evaluation rather than a renewal, our rundown of the best delivery routing software covers how dispatch tools and orchestration platforms differ in scope.
The Bottom Line on Onfleet Pricing
Onfleet publishes its prices, which is more than most of this category does, and its ratings are strong.
Onfleet's published tiers do not provide an obvious volume discount at their stated task thresholds. As volume grows, buyers also face overage exposure, higher-tier feature requirements, and a substantial step from Scale to Enterprise. That does not make Onfleet uneconomical, but it makes volume forecasting and quote comparison essential.
So do the arithmetic before the renewal. Divide your invoice by completed tasks, project it at forecast volume, get the overage rate and the Enterprise allowance in writing, and compare against a like-for-like enterprise quote. The answer may well be to stay.
Model It Against Your Own Volumes
Bring your task volume, carrier mix, and current invoice, and we will model what an enterprise subscription changes and what it does not.
Onfleet Pricing FAQs
How much does Onfleet cost?
Onfleet costs $619 per month for Launch, $1,349 for Scale, and $3,099 for Enterprise, verified from its pricing page in August 2026. Each includes 2,500, 5,000, and 10,000-plus tasks respectively, with unlimited users on every plan.
Does Onfleet charge per delivery or per driver?
Per task. Onfleet bills on completed tasks, where a task is one pickup or one delivery. Users and drivers are unlimited on all plans, so headcount does not affect the price. Task volume is the meter.
How much does Onfleet cost per task?
At each plan's published allowance, the effective base cost is about $0.25 on Launch, $0.27 on Scale, and $0.31 at Enterprise's 10,000-task starting point. Using less of your allowance raises your effective rate.
Does Onfleet offer a free trial or free plan?
Onfleet offers a 14-day free trial with unrestricted access to your chosen plan, and no charge until you confirm a subscription. There is no free plan and no permanently free tier after the trial ends.
What costs sit outside the Onfleet plan price?
Three: per-task overages at an unpublished rate, SMS and voice telephony billed per segment, and the Courier Suite add-on at $299 monthly. No annual billing discount is published either.
What happens when you exceed your Onfleet task limit?
Overage charges apply to completed tasks beyond your allowance, at a rate Onfleet does not publish. Whether absorbing overages or upgrading is cheaper depends on that rate and your sustained volume. Request both in writing.
What are the best Onfleet alternatives?
Routific and OptimoRoute suit smaller fleets wanting simpler pricing. FarEye suits enterprise operations across multiple carriers and regions. Compare effective cost per task at your projected volume rather than entry price at your current one.
Pricing verified from Onfleet's official pricing page in August 2026, alongside G2 and third-party analyst sources. Ratings and figures are subject to change — verify current numbers before publishing updates.
