Ecommerce shipping software

9 Best Ecommerce Shipping Softwares of 2024

Blog

By Komal Puri | October 17, 2022

In today's fast-paced logistics environment, shipping software plays a crucial role in optimizing the movement of goods from warehouses to customers. It empowers businesses to automate and streamline their shipping processes, helping them scale operations, cut costs, and improve delivery efficiency. Whether managing multiple carriers, tracking shipments in real-time, or automating label generation, the right shipping software allows businesses to deliver faster, more accurately, and with greater transparency.

As eCommerce and global trade continue to grow, adopting advanced shipping solutions is no longer optional but a strategic necessity. By integrating shipping software into their supply chain, companies can meet customer expectations, reduce errors, and stay ahead of the competition.

What is Shipping Software?

Shipping software is a powerful tool that streamlines and automates the entire logistics process, from order fulfillment to last-mile delivery. Whether you’re a small eCommerce business or a large-scale enterprise, shipping software helps manage and optimize shipping operations efficiently. It integrates with various carriers, offers real-time tracking, automates shipping label generation, calculates accurate shipping rates, and ensures smooth order management.

By simplifying complex shipping tasks, businesses can save time, reduce errors, and cut costs, while also enhancing the customer experience. Shipping software not only improves operational efficiency but also supports scalability, making it essential for businesses looking to stay competitive in today’s fast-paced market.

Benefits of Ecommerce Shipping Solutions

The benefits of eCommerce shipping software are vast, transforming how businesses manage logistics and customer satisfaction. Here are some key advantages:

1. Improved Efficiency and Automation

eCommerce shipping software automates many time-consuming tasks, such as label generation, order processing, and tracking updates. This reduces manual work, minimizes errors, and speeds up the entire shipping process.

2. Multi-Carrier Shipping Management

Shipping software allows businesses to integrate multiple shipping carriers into one platform. This enables companies to compare shipping rates, select the most cost-effective options, and streamline operations without switching between different carrier systems.

3. Real-Time Shipment Tracking

With real-time tracking, businesses and customers can monitor shipments throughout the delivery process. This increases visibility, reduces inquiries about order status, and enhances the overall customer experience.

4. Cost Savings

By optimizing carrier selection, automating processes, and reducing human error, shipping software helps businesses cut costs. It also provides access to discounted shipping rates, especially when partnering with multiple carriers.

5. Faster Order Fulfillment

eCommerce shipping solutions speeds up order fulfillment by automating key tasks and integrating directly with warehouses and inventory systems. This ensures faster processing times, leading to quicker deliveries.

6. Customer Satisfaction and Transparency

Offering features like tracking notifications and delivery updates enhances transparency. When customers know where their packages are, they are more satisfied, leading to improved loyalty and reduced customer support issues.

7. International Shipping Support

Shipping software often supports international shipping regulations, customs documentation, and duties management. This simplifies the complexity of cross-border shipments and expands the reach of businesses globally.

8. Scalability

As businesses grow, their shipping needs become more complex. Shipping software is designed to scale with business growth, handling increased order volumes, adding new carriers, and expanding into new markets without the need for major overhauls.

9. Seamless Integration

Most shipping software integrates with eCommerce logistics platforms, inventory management systems, and payment gateways, creating a smooth and cohesive workflow. This ensures that orders, shipping, and customer information are seamlessly synced across systems.

Key Factors for Choosing Ecommerce Logistics Platform

When selecting ecommerce delivery platform, it’s essential to evaluate key factors to ensure it meets your business's needs. Here are the most important considerations:

1. Carrier Integration

Look for shipping software that integrates with multiple carriers, both domestic and international. This allows for flexibility in choosing the best shipping options and taking advantage of competitive rates.

2. Automation Capabilities

Ensure the software can automate tasks like order processing, label generation, tracking updates, and return management. Automation reduces manual effort, minimizes errors, and speeds up fulfillment.

3. Cost and Pricing Structure

Consider the cost of the ecommerce delivery software, including subscription fees, transaction-based pricing, or hidden fees. It’s essential to balance affordability with the features you need to ensure you’re getting value for money.

4. Real-Time Shipping Rates

The ability to provide real-time shipping rates from multiple carriers is crucial. This ensures that you and your customers get the most accurate and cost-effective shipping options.

5. Order Management

The software should seamlessly manage orders, from the point of purchase to shipment. This includes batch processing, managing high volumes, and syncing with your eCommerce shipping platform or ERP system.

6. Tracking and Notifications

Look for shipping software that provides real-time tracking and automated notifications. This helps improve customer experience by keeping them informed about their orders' status.

7. Return Management

Efficient return processing is critical for customer satisfaction. Choose software that supports easy return label creation and tracking for hassle-free returns and exchanges.

8. Scalability

Ensure the software can scale with your business as it grows. Whether you’re expanding product lines, entering new markets, or increasing order volumes, the software should be able to handle the additional demand.

9. Customer Support

Reliable customer support is essential. Choose a vendor that offers responsive support, especially during business hours, and provides helpful resources like guides, FAQs, or training.

10. Customizable Shipping Rules

The ability to set custom shipping rules, such as free shipping thresholds, specific shipping methods for certain products, or location-based rates, allows for greater flexibility in managing shipping costs and policies.

11. International Shipping Features

If your business ships globally, choose software that supports international shipping requirements like customs documentation, duties calculation, and global carrier integration.

12. Ease of Use

The user interface should be intuitive and easy to navigate. A complex system may slow down operations, so prioritize software that offers a clean and efficient user experience.

9 Best Ecommerce Shipping Softwares of 2024

#1 FarEye

FarEye is an advanced logistics and shipping management platform designed to enhance supply chain visibility, optimize delivery operations, and provide a seamless customer experience. With a strong focus on last-mile delivery, FarEye offers end-to-end solutions that help businesses manage complex shipping needs efficiently. Its robust technology enables businesses to streamline operations, improve delivery performance, and scale effortlessly.

Key Features

  • Real-Time Visibility: Provides real-time tracking of shipments throughout the logistics chain.
  • Automated Delivery Scheduling: Automatically schedules and assigns deliveries for optimal efficiency.
  • Multi-Carrier Integration: Integrates with various carriers for seamless domestic and international shipping.
  • Intelligent Routing: Optimizes delivery routes based on traffic, delivery windows, and other factors.
  • Customer Notifications: Sends real-time delivery updates and notifications to customers.
  • Reverse Logistics: Streamlines returns management with automated processes.
  • Customizable Dashboards: Offers dashboards and reports for tracking logistics performance.
  • Last-Mile Optimization: Enhances last-mile delivery with route adjustments and proof of delivery.
  • Scalability: Easily scales to handle increased shipping volumes and geographic expansion.
  • Mobile Solutions: Provides mobile tools for delivery personnel to manage tasks efficiently.
  • Predictive Analytics: Uses AI to predict delivery trends and optimize operations.
  • Compliance and Security: Ensures compliance with industry regulations and secure data handling.

#2 2Ship

2Ship is a versatile shipping software platform designed to simplify the shipping process by offering real-time rate comparisons, streamlined carrier management, and powerful integrations. Launched in 2009 and headquartered in Canada, 2Ship caters to businesses of all sizes, enabling them to compare shipping rates from multiple carriers, automate label generation, and efficiently manage international shipments—all from a centralized dashboard.

The platform’s standout feature is its ability to display all available carrier rates and services in one view, helping businesses make informed shipping decisions quickly. With live charts and the One Rate table, users can monitor shipping costs, choose the best carrier, and track shipments in real time. The software also supports email label generation, returns management, and international shipping compliance.

Key Features:

  1. Real-Time Rate Comparison: View and compare carrier rates and services instantly from one dashboard.
  2. Email Labels: Generate and send carrier-compliant shipping labels via email.
  3. Returns Management: Simplifies the process of handling customer returns.
  4. Customized Reports: Create tailored reports for shipping performance and costs.
  5. Carrier Pickups: Request pickups directly from carriers through the platform.
  6. Integrations via InteGr8 App: Connect with other systems using 2Ship’s API and InteGr8 app for seamless workflows.
  7. International Shipping Management: Manage cross-border shipments with compliance features.

Pricing:

  1. Starter ($23/m)
  2. Basic ($35/m)
  3. Enhanced ($60/m)
  4. Ultimate ($109/m) 

#3 OrderCup

OrderCup is a web-based eCommerce shipping platform designed to automate order management and streamline shipping for retailers. It integrates with major eCommerce platforms such as Amazon, Shopify, eBay, and Etsy, enabling businesses to manage their orders and shipments seamlessly. With multi-carrier support, including USPS, UPS, FedEx, and DHL, OrderCup helps businesses compare shipping rates and access discounted rates from popular carriers.

The platform offers tools to automate shipping processes using pre-defined shipping rules, profiles, and package types, saving time and reducing errors. Additionally, OrderCup simplifies returns management and refunds, providing a complete solution for online retailers.

Key Features:

  1. E-commerce Platform Integration: Connects with Amazon, Etsy, Shopify, eBay, and more.
  2. Multi-Carrier Shipping: Supports USPS, UPS, FedEx, DHL, and others.
  3. Shipping Discounts: Access built-in discounts from popular carriers.
  4. Shipping Automation: Automate shipping with rules, profiles, and predefined package types.
  5. Returns and Refund Management: Streamline the process for handling returns and refunds.

Pricing:

  1. Short ($29.99/m)
  2. Tall ($49.99/m)
  3. Grande ($69.99/m)
  4. Venti ($99.99/m)
  5. Trenta ($189.99/m)

#4 Easyship

Easyship is a comprehensive shipping platform that simplifies shipping for eCommerce businesses by providing access to over 250 couriers worldwide, along with pre-negotiated shipping rates. Designed for both small and large businesses, Easyship automates shipping operations and helps merchants expand globally by offering international shipping tools, including tax and duty calculation and customs paperwork preparation.

The platform integrates seamlessly with online stores, allowing users to automate shipping tasks like label generation, tracking updates, and returns management. Easyship also enhances the customer experience through branded tracking pages and customized packing slips.

Key Features:

  1. Custom Shipping Rules: Automate operations with personalized shipping rules.
  2. Label Generation: Easily create and print shipping labels.
  3. Smart Integrations: Connect with various eCommerce platforms.
  4. Discounted Shipping Rates: Save up to 91% on shipping with pre-negotiated rates.
  5. Tracking and Returns: Provide customers with tracking updates and manage returns.
  6. Branded Checkout: Customize checkout and fulfillment options for a branded experience.

Pricing:

  • Free: Up to 50 shipments per month.
  • Plus: $29/month.
  • Premier: $69/month.
  • Scale: $99/month.

#5 Ordoro

Ordoro is a shipping software solution designed to help small businesses streamline their shipping and order fulfillment processes. Based in Austin, TX, Ordoro offers a comprehensive set of tools, including pick-and-pack workflows, barcode scanning, and order verification. It supports integrations with major carriers like USPS, FedEx, and Canada Post, and provides access to discounted shipping rates.

Ordoro also automates various shipping tasks, including bulk printing, order routing, and packing slip generation. The platform includes features like Amazon FBA order routing and shipping insurance to simplify operations. For sellers needing more, Ordoro offers inventory management and dropshipping solutions, making it an all-in-one platform.

Key Features:

  1. Pick-and-Pack Workflows: Streamline order fulfillment with barcode scanning and order verification.
  2. Carrier Discounts: Access discounted rates from shipping carriers.
  3. Bulk Printing: Automate packing slip printing and other fulfillment tasks.
  4. Order Management: Filter, split, merge, and clone orders with ease.
  5. Amazon FBA Routing: Automatically route orders to Amazon FBA for fulfillment.
  6. Branded Experience: Customize packing lists, labels, and emails with your brand.

Pricing Plans:

  • Shipping Plan: Free
  • Advanced Plan: $59/month
  • Premium Plan: $149/month

#6 AfterShip

AfterShip is a powerful shipping software solution designed to enhance the post-purchase experience for eCommerce businesses. With features focused on keeping customers informed and engaged, AfterShip offers branded tracking pages and customizable notifications to improve customer satisfaction. The platform utilizes AI to provide accurate estimated delivery dates and offers seamless integration with 1,151 carriers and 70 eCommerce platforms.

AfterShip also simplifies return management and provides real-time tracking updates, helping businesses reduce their operational burdens. Businesses can choose to offer SMS notifications for an additional fee or utilize email notifications to keep customers updated on their shipments.

Key Features:

  1. Branded Tracking Pages: Customize tracking pages to match your brand identity.
  2. Notification Customization: Tailor notifications to enhance customer engagement.
  3. AI Product Recommendations: Leverage AI to suggest products to customers based on their orders.
  4. Estimated Delivery Dates: Use AI for accurate delivery date predictions.
  5. Extensive Integrations: Connect with 1,151 carriers and 70 platforms seamlessly.
  6. Return Management Solutions: Simplify the process of managing returns.

Pricing Plans:

  • Essentials: $11/month
  • Pro: $119/month
  • Premium: $239/month

#7 ShippingEasy

ShippingEasy is a comprehensive shipping software solution designed to streamline the shipping process for eCommerce businesses. With its Shopify Seller Suite, it offers seamless integration for users, making order management efficient. ShippingEasy provides access to discounted shipping carrier rates and automates label printing and recipient notifications, allowing businesses to save time and reduce shipping costs.

The platform supports workflow automation to simplify shipping, tracking, and returns management, making it easy to handle orders from various marketplaces and shopping carts. While it offers robust functionality, some users find the interface cumbersome to navigate.

Key Features:

  1. Seamless Shopify Integration: Effortlessly connect with Shopify for streamlined shipping.
  2. Carrier Rate Discounts: Access discounted rates from various shipping carriers.
  3. Automated Label Printing: Quickly print shipping labels and send notifications to recipients.
  4. Workflow Automation: Automate shipping processes, tracking, and returns with customizable rules.
  5. Marketplace Integration: Connect with major platforms and shopping carts for order management.
  6. Custom Order Views: Manage orders centrally with the ability to combine or split them as needed.

Pricing Plans:

  • Free: Up to 25 shipments per month
  • Growth: $19.99/month
  • Basic: $29.99/month
  • Plus: $49.99/month

#8 Shippo

Shippo is a robust shipping software solution designed to simplify the shipping process for eCommerce businesses. With access to over 40 carrier options, Shippo helps users find the best rates and reduce shipping costs. The platform supports unlimited store connections and offers comprehensive features such as shipment tracking, analytics, and reporting, making it easy to manage shipments effectively.

Shippo enables users to automate label creation by setting up shipping rules and allows for the creation of branded labels, packing slips, and tracking emails to enhance customer experience. Additionally, users can schedule pickups and create custom forms for international shipping, catering to a global audience. With its intuitive design and responsive customer support, Shippo is trusted by over 100,000 online businesses.

Key Features:

  1. Unlimited Store Connections: Integrate with multiple eCommerce platforms effortlessly.
  2. International Shipping: Expand your reach with support for international shipments.
  3. Shipment Tracking: Easily track shipments in real time for customer updates.
  4. Analytics and Reporting: Gain insights into shipping performance and costs.
  5. Branded Materials: Create custom labels, packing slips, and tracking emails.
  6. Pickup Scheduling: Schedule carrier pickups directly through the platform.
  7. Automation: Automate label creation and set shipping rules for efficiency.

Pricing Plans:

  • Free: Basic features available with no cost.
  • Pro: $19/month
  • Premier: Contact for pricing details.

#9 ShipStation

ShipStation is a comprehensive shipping software solution designed to simplify the shipping process for eCommerce businesses. With discounted shipping rates from major carriers such as DHL, USPS, UPS, and GlobalPost, ShipStation helps businesses save on shipping costs. The platform seamlessly integrates with over 300 eCommerce platforms, including Amazon, Etsy, and WooCommerce, allowing for efficient order management through 70+ direct integrations.

ShipStation’s robust order management features enable users to combine, split, or filter orders easily, while real-time shipping rates are visible on the dashboard for quick comparisons. The platform also offers branded tracking pages and shipping labels, enhancing the customer experience. ShipStation's dedicated customer support team is committed to helping businesses manage their orders effectively from a centralized hub.

Key Features:

  1. Discounted Shipping Rates: Access reduced shipping costs from major carriers.
  2. Extensive Integrations: Connect with over 300 platforms for streamlined order management.
  3. Order Management: Combine, split, and filter orders with ease.
  4. Real-Time Shipping Rates: Compare shipping rates in real time on the dashboard.
  5. Branded Materials: Create custom tracking pages and shipping labels for a professional touch.
  6. Dedicated Customer Support: Get assistance from representatives who understand your business needs.

Pricing Plans:

  • Free: Up to 25 shipments per month
  • Starter: $9.99/month
  • Bronze: $29.99/month
  • Silver: $59.99/month

Conclusion

In conclusion, while there are numerous shipping software solutions available, FarEye stands out as the superior choice for businesses seeking a comprehensive and efficient shipping management system. Its advanced features, such as real-time tracking, automated workflows, and robust analytics, provide businesses with the tools necessary to streamline operations and enhance customer satisfaction.

Unlike other platforms, FarEye offers an integrated approach that not only simplifies the shipping process but also optimizes logistics and delivery management. This ensures that businesses can adapt quickly to changing market demands while maintaining a high level of service. With its user-friendly interface and scalable solutions, FarEye is equipped to meet the needs of businesses of all sizes, making it the go-to option for those looking to elevate their shipping operations to new heights. Choose FarEye for a smarter, more efficient shipping experience that drives success and growth in today’s competitive eCommerce landscape.

Komal puri

Komal Puri is a seasoned professional in the logistics and supply chain industry. As the AVP of Marketing and a subject matter expert at FarEye, she has been instrumental in shaping the industry narrative for the past decade. Her expertise and insights have earned her numerous awards and recognition. Komal’s writings reflect her deep understanding of the industry, offering valuable insights and thought leadership.

Komal Puri
AVP Marketing | FarEye

Share this article

Open Twitter Share on Linkedin

Related resources

Logistics Network
Logistics
Blog
What is Logistics Network: A Comprehensive Guide
Read more
Ecommerce logistics guide
E-commerce
Blog
What is Ecommerce Logistics? Guide to E-commerce Logistics
Read more
Logistics automation
Logistics
Blog
What is Logistics Automation? 5 Logistics Automation Strategies
Read more