Tata Steel BSL partners with FarEye to onboard its predictive visibility solution

Customers

By FarEye | February 4, 2021

New Delhi, 4 February 2021 - One of the most prominent players in India's steel industry with more than three decades of manufacturing expertise, Tata Steel BSL, partners with FarEye to accelerate its digital transformation goals.

With the aim to improve in-plant and in-transit visibility, optimize transportation costs, mitigate delivery delays, reduce loading times and slash manual dependencies, FarEye is on-boarded to ensure intelligent management of logistics that will reduce turnaround-time, help risk mitigation, end-to-end transportation visibility, and delivery efficiency.

Tata Steel BSL is now achieving high levels of operational excellence via efficient SLA (Service Level Agreement) adherence, Key Performance Indicator benchmarking, bottleneck mitigation, and data-driven business risk calculations. The steel manufacturer now predicts estimated time of arrival with absolute precision, manages exceptions and risks proactively, and has gained end-to-end real-time visibility of ground-level operations.

Subrata Basak, Chief Logistics Officer, Tata Steel BSL says “In this volatile situation in the world, to help us sustain our leadership position, we have made many interventions in our operation process. Due to COVID-19, it was of paramount importance to reduce the man-to-man interactions. Through digitalization, our processes are more agile to meet the ever-changing needs of the supply chain. It also helped to maintain the social distancing norms and touch-free operations helped us reap benefits in terms of performance improvements and turnaround time reduction of vehicles in the plant.

Real-time tracking keeps the business associates posted on their shipments and ensures timely delivery of the same, bringing customer delight. AI and ML have improved our predictive and information analyzing capabilities through predicting the ETA (Estimated Time of Arrival), In-transit Performance, Loading and Unloading TAT (Turn-around Time), and our Allocation & Placement delays. It has had a compounded effect that can be scaled up effectively for all locations. This integrated platform through its various modules provides an efficient way to control and monitor our logistics processes and costs.”

Kushal Nahata, CEO, FarEye says, “Ensuring 100% visibility of in-plant and in-transit transportation is critical to optimizing logistics operations, mitigating risks, eliminating delays, and boosting customer satisfaction. This is where FarEye's platform makes a difference. Its amalgamation of efficient logistics management with proactive exception management and real-time visibility is empowering Tata Steel BSL to drive new levels of operational excellence and tangible ROI."

By embracing FarEye's platform Tata Steel BSL is also driving automated delivery workflows including automatic order allocation. Leveraging ePoD (Electronic Proof of Delivery), Tata Steel BSL is now ensuring quick customer feedback on OTIF deliveries and shrinking paper usage. Achieving these new levels of logistics efficiency is positively impacting Tata Steel BSL's customer satisfaction scores and empowering them to become more competitive.

About FarEye:
FarEye’s Intelligent Delivery platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye has 150+ customers across 30 countries and five offices globally. FarEye, First Choice for Last Mile.

PR contact:
Jolene Peixoto, VP, marketing strategy & communications, jolene.peixoto@fareye.com

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