FarEye offers free technology to help handle surge in contactless home deliveries during pandemic

Company news

By FarEye | March 20, 2020

New Delhi, 20 March 2020 - To ensure seamless deliveries of groceries & daily essential items at every doorstep while maintaining social distancing amidst the COVID-19 pandemic, FarEye–predictive logistics platform, today announced that it will work with companies globally and equip them with its home delivery optimization software to handle surge in home deliveries with available drivers, quickly onboard part-time drivers and make deliveries contactless.

FarEye will provide its solution - FarEye SERVE, free of cost -

  • To organizations making home deliveries of daily essential items- like groceries, food, medicines until June 30, 2020, and will continue supporting the cause till situation is better
  • For all deliveries to hospital sites & for supply of food and medicines for non-government organizations that are responding to COVID-19 crisis until September 30, 2020
  • The organizations can use this technology remotely and instantly by registering online

The pandemic combined with growing anxiety is adding tremendous pressure on delivery operations. While on one hand there is a major disruption in the supply chain, there is also a high variability in consumer demand. The increasing lockdowns are putting more pressure on home deliveries of essential goods as people are in social distancing and not going to the shops and malls. Retailers and delivery companies are struggling to scale their delivery operations and make grocery, sanitizers, medicines, food available for all.

“More than 2,19,000 cases of Coronavirus have surfaced globally and as a reaction, country-wide lockdowns are quickly expanding, triggering an avalanche of uncertainties about the future. Our hearts and prayers go out to those who have been impacted by the virus and hope for their speedy recovery. This pandemic has put a mandatory reset button on all of us and is pushing everyone to reflect and realize how everything is temporary and fragile. We want to lean in and do our bit by offering our optimization technology as a support to ensure seamless movement of essential goods in the midst of this crisis”, says Kushal Nahata, CEO, FarEye.

“If you are a retailer of essential services, we understand that you are facing some tough times as the onus of making sure essential commodities reach your customers is your responsibility. We would like to help such retailers get better enabled to deal with business continuity. Our vision is to ensure nobody is deprived of essential supplies during these tough times”, adds Nahata.

The offering, FarEye SERVE will allow partners to:

  • Increase coverage and deliveries through intelligent routing
  • Provide contactless deliveries through wallet-enabled app with no card and cash transactions
  • Onboard temporary staff immediately
  • Provide a smartphone app for drivers to ensure real-time communication with customers
  • Remote instant go-live to commence operations

FarEye shall be on-boarding the businesses remotely and instantly and will offer services to businesses of any size, who are moving goods from stores to customers and hospitals where impacted patients reside.

About FarEye:
FarEye’s Intelligent Delivery platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye has 150+ customers across 30 countries and five offices globally. FarEye, First Choice for Last Mile.

PR contact:
Jolene Peixoto, VP, marketing strategy & communications, jolene.peixoto@fareye.com

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