Key Takeaways
  • FourKites does not publish standard pricing. Buyers must request a custom quote.
  • Available third-party figures vary and may not reflect the final enterprise pricing model.
  • Budget beyond the subscription for implementation, integration, carrier onboarding, AI products, and internal administration.
  • Implementation scope, agent usage, and renewal terms can materially affect three-year total cost of ownership.
  • FourKites is strongest for large-scale freight visibility and supply chain orchestration. FarEye is better aligned with delivery execution and last-mile operations.

FourKites does not publish pricing. All plans are quote-based, annual, and paid, with no free tier and no free trial. A third-party estimate places it at $100 to $500 per user per month, though enterprise pricing also varies by shipment volume, modules, and integration requirements, so treat that figure as a starting reference rather than a quote.

The subscription is one of several cost categories. Implementation, carrier onboarding, AI agent usage, and renewal terms can all affect the amount paid beyond the quoted base subscription. This guide models all of them.

What FourKites Is, and What Changed in 2026

FourKites is a real-time supply chain visibility platform: software that tracks freight across transport modes, predicts arrival times, and flags exceptions. As of 2026 it also sells AI agents that act on those exceptions.

It is a serious platform and it is priced like one. The company processes over 3.2 million supply chain events daily for more than 1,600 global brands, with network data drawn from 500,000-plus trading partners across 176 countries. That network is a central part of the product's value. When a FourKites agent evaluates whether a supplier delay warrants escalation, it can reference that supplier's performance across other customers, which no internal system can do. The network remains a meaningful strength.

What changed recently is the scope of what you are buying. In February 2026 FourKites launched Loft, an AI orchestration layer spanning ERP, TMS, WMS, ITSM, and CRM systems, built around an AI developer agent called Sophie. Loft hosts its Digital Workforce: Tracy for logistics execution, Sam for supplier collaboration, and Alan for appointment scheduling. In May 2026 it added agentic ocean freight booking. When FourKites introduced the Digital Workforce, it described the direction as a move from software-as-a-service to service-as-software. In other categories, that shift has been accompanied by consumption pricing alongside seat licenses.

Worth Knowing Before Procurement

FourKites withdrew from the Gartner Real-Time Transportation Visibility Platform Magic Quadrant in February 2025, citing a focus on AI innovation. The Journal of Commerce read the exit as a sign the visibility market has outgrown what the report evaluates. If your evaluation relies on Gartner placement, you will need to supplement it with product demonstrations, customer references, implementation evidence, and other independent sources.

How Much Does FourKites Cost?

FourKites does not publish pricing. A third-party estimate places it at $100 to $500 per user per month, but enterprise pricing may also vary by shipment volume, modules, and integration requirements. Implementation is billed separately, with published figures starting around $1,000. There is no free plan and no free trial.

Here is every public figure we could verify, with what each one covers. The third column matters more than the second.

SourceFigureWhat It Actually Covers
FourKitesNot disclosedThe whole platform. There is a demo request form and nothing else.
SelectHub (2026)$100 to $500 per user per monthAn analyst estimate for the core visibility platform. No breakdown of what sits at each end of the range.
Gartner Peer Insights (2026)Subscription-based, variableConfirms the model. Price moves with shipments tracked, features required, and level of integration.
ITQlick (2026)$50/month (1 user) to $4,000/month (100 users)The ELD Control Center product only. This is not the core visibility platform price.
ITQlick (2026)$1,000 to $10,000+ for implementationAlso ELD-specific. Treat it as a floor for the core platform, not an estimate.
SpotSaaS (May 2026)Quotation-based, no free plan, no free trialSourced from the FourKites website. Confirms the absence of public pricing is deliberate.

What the Third-Party Estimates Do and Do Not Tell You

The per-user range comes from SelectHub's 2026 FourKites profile and is one of the most frequently cited estimates for this platform. It does not indicate what $100 buys versus $500, nor whether seats are the primary meter. Gartner Peer Insights describes the model as subscription pricing that varies with shipments tracked, features required, and level of integration, which suggests volume rather than headcount is the dominant variable. For context on category norms, comparable multimodal visibility contracts for shippers moving 10,000 to 100,000 shipments a year are reported in the $50,000 to $200,000 per year range.

The tiered figures on ITQlick's pricing page are the most specific numbers on the search results page, and potentially misleading. They cover the ELD Control Center, a fleet compliance product, rather than the real-time visibility platform most buyers are evaluating. Anchoring a business case on $50 per month would set the wrong expectation. The implementation range on the same page is more useful, and is best read as a floor.

Is There a FourKites Free Plan or Free Trial?

No. Every plan is paid and requires engaging sales first. SpotSaaS confirmed in May 2026 that pricing remains quotation-based with no free tier and no trial period. Carriers and brokers can access some connectivity tooling without a shipper contract, but that is a network participation product rather than an evaluation route for a shipper.

The Four Cost Categories to Model Before Signing

Enterprise visibility contracts carry costs in four categories. These are the definitions used throughout this guide, and the ones worth agreeing on with your account team.

Cost CategoryDefinition
Platform subscriptionRecurring platform access, based on shipment volume, seats, modes, and selected modules.
Implementation and integrationOne-time work required to connect systems, configure workflows, and validate data.
AI agents, carrier onboarding, and operationsAgent usage, carrier activation, data remediation, and the internal resources required to manage the platform.
Renewal and expansionAnnual increases and costs associated with adding modules, modes, users, regions, or usage capacity.

Category 1: Platform Subscription

The quoted license fee is the clearest cost to estimate in advance, but it may represent only part of the full three-year program budget.

Category 2: Implementation and Integration

FourKites scores 7.9 out of 10 on Ease of Setup on G2, its weakest sub-score, against 9.5 for FarEye on the same measure. Setup effort converts into consultant hours or internal engineering time. Gartner's 2025 Magic Quadrant for the category also noted that FourKites reported fewer partnerships with resellers, systems integrators, and consultants than the other vendors evaluated, which can mean less competitive pressure on services rates.

Category 3: AI Agents, Carrier Onboarding, and Ongoing Operations

This is the category most pricing guides have not caught up with, and the one most likely to move a 2027 renewal.

FourKites' AI agents are a separate class of product with separate commercial terms rather than a feature toggle inside the subscription. Custom agent development through Loft became available in February 2026. FourKites claims its Digital Workforce can increase shipment handling capacity by 40% and automate up to 80% of routine tasks, which is a vendor claim rather than an independently verified one. Two category-level findings are worth holding alongside it: Gartner predicts over 40% of agentic AI projects will be canceled by the end of 2027 on complexity and unclear returns, and Deloitte finds that 70% of enterprises need more than 12 months to work through post-deployment issues.

There is one published pilot result worth knowing. At United States Cold Storage, the Alan scheduling agent achieved an 87% success rate booking appointments and 96% accuracy on requested delivery dates across more than 600 shipments in an eight-week pilot. That is a strong result from a real deployment.

What has not been published is the rate. By comparison, Salesforce publishes a $2-per-conversation rate for Agentforce and a $0.10-per-action Flex Credit model. For FourKites, there is no public rate against which buyers can model usage. Treat agent consumption as a distinct line with its own rate, annual cap, and overage terms written into the contract.

Carrier onboarding sits in this category too. Network coverage becomes real only once your specific carriers are reporting, and reviewers on G2 and Gartner Peer Insights consistently note that output quality depends on carrier compliance. Enterprises running structured carrier onboarding software tend to model this properly. Many model it as zero.

Category 4: Renewal and Expansion Costs

Vertice's 2026 SaaS Inflation Index puts average enterprise SaaS price growth at 12.2%, roughly five times G7 consumer inflation. Zylo's 2026 SaaS Management Index found 79% of IT leaders faced a price increase at their last renewal. Across enterprise software this year, AI-inclusive tiers are landing 20% to 40% above the legacy equivalent, and legacy tiers are often retired at renewal. Zylo also found organizations that actively negotiate renewals achieve average savings of 16.8%, while only 38% of IT leaders treat renewal as a cost-reduction event. This leaves room for negotiation.

Pro Tip

Ask for the agent pricing schedule in writing during the first commercial call rather than at contract stage. If the answer is that it will be scoped later, build a renewal cap into the term sheet now.

Illustrative Three-Year Seat-Based Scenario

This is not a FourKites quote. It applies a third-party seat estimate and an industry-wide SaaS escalation benchmark to demonstrate how renewal increases compound over a contract term.

The inputs are SelectHub's $100 to $500 per user per month range at 25 seats, escalated by Vertice's 12.2% enterprise SaaS benchmark in years two and three. License fees only.

YearLow End (25 seats at $100)High End (25 seats at $500)
Year 1$30,000$150,000
Year 2 (+12.2%)$33,700$168,300
Year 3 (+12.2%)$37,800$188,800
Three-year total (approx.)$101,000$507,000

Two observations. The spread is five times wide, which indicates the published range is not a substitute for a quote. And under this scenario, escalation alone would add approximately $11,000 to $57,000 over three years.

The table excludes the other three categories: implementation, carrier onboarding, agent consumption, and internal administration. Teams that already track their last mile delivery costs at this level of detail tend to identify the gap before signature.

What Each Stakeholder Needs From the Pricing Conversation

A visibility platform decision rarely sits with one person. Enterprise software buying committees now average close to seven people, and each is underwriting a different risk. Use this to identify which proof point is missing from your business case.

StakeholderWhat They Are Actually AskingWhat to Get From the Vendor
CFO or FinanceWhat is the fully loaded three-year number, and how confident is it?Fixed renewal cap in writing, agent consumption rate, and a services estimate separate from the license quote.
VP Supply ChainDoes this move OTIF, first-attempt delivery, and expedite spend?Named reference customers at comparable volume, with the specific metric each one moved.
Logistics OperationsWill my team actually use it, and what changes on Monday?A workflow walkthrough on your own exception types, not a demo dataset.
ProcurementWhat is the unit of measure and what triggers an overage?Unit definition, volume tiers, overage rates, and the exit and data portability terms.
IT and IntegrationWhat does connecting this to our TMS and ERP actually take?Named integration scope, timeline, who does the work, and whether independent integrators are certified.
Customer ServiceDoes this reduce inbound WISMO contacts?Evidence of contact deflection at scale, not dashboard screenshots.

FourKites vs the Alternatives

None of these vendors publish pricing, so a direct price comparison is not possible. What is comparable is scope, strength, and limitation. Every platform below is assessed on the same columns, including ours.

PlatformPricing ModelBest ForStandout StrengthReal Limitation
FourKitesCustom quote, volume-based subscription, plus separately scoped AI agentsLarge CPG, retail, and manufacturing shippersDeepest over-the-road and yard coverage, plus the most developed AI agent portfolio in the categoryNo public pricing, the lowest setup scores among compared vendors, and output quality dependent on carrier compliance
project44Custom quote, shipment-volume basedEnterprise multimodal freight visibilityVery large carrier network and heavy R&D investmentIntegration complexity and opaque pricing, with less yard depth
Descartes MacroPointCustom quote, per-loadNorth American truckload brokers and 3PLsLargest truckload carrier network in North AmericaPrimarily North American truckload, with limited multimodal reach
ShippeoCustom quote, subscriptionEuropean enterprise shippersStrong European coverage and carbon reportingWeaker North American coverage and a smaller carrier network
FarEyeCustom enterprise quoteEnterprise delivery execution across last mile and multi-carrier operationsRouting, dispatch, carrier allocation, and customer communication in a single subscriptionRequires broader operational transformation than a standalone visibility deployment, and may be excessive for teams seeking only freight tracking
  • Choose FourKites if the priority is freight-level visibility across over-the-road and yard operations at large volume.
  • Choose project44 if multimodal breadth and carrier network size are the deciding factors.
  • Choose FarEye if delivery execution and last-mile workflows are the operational center of gravity.

If you are still determining which category you are shopping in, our breakdown of supply chain visibility software separates the two more carefully.

Where FarEye Fits Next to FourKites

Our position, stated before the argument. FarEye does not publish pricing either. We are enterprise-only, which makes us the wrong choice for a mid-market team seeking a lightweight tracking tool. And we are not a drop-in replacement for multimodal freight visibility if that is genuinely the requirement.

The useful distinction is not visibility versus execution. Both platforms are moving toward orchestration, and FourKites has invested heavily in that direction. What differs is the operational center of gravity. FourKites is rooted in upstream and multimodal supply chain visibility, extending outward into agent-driven workflows. FarEye is oriented toward last mile delivery orchestration: the downstream execution layer where routing, dispatch, carrier allocation, and customer communication meet. A control tower in logistics can be built from either direction, and which one fits depends on where your cost and service problems actually sit.

Two outcomes illustrate the downstream orientation. A leading furniture retailer improved on-time delivery by 24% while reaching 97% ETA accuracy through execution-led shipment visibility. A leading GCC retail conglomerate reduced WISMO contacts by 60% across 6 million parcels, removing cost from the service desk rather than adding a dashboard to it.

CustomerOutcomeWhere It Applies
BlueDart22% improvement in first-attempt delivery rateCarrier performance and failed-delivery cost
HelloFresh3.6% reduction in cost per deliveryUnit economics in a total cost of ownership model

The evaluation question is which layer carries your constraint. Teams that map their last mile KPI metrics against what each platform can influence, rather than what it can report, tend to reach a clearer answer. First-attempt delivery rates in particular are often where the recoverable cost sits, which is why improving first-attempt delivery rates is a useful place to start the analysis.

Read the Numbers Yourself

The 97% ETA accuracy and 24% on-time delivery improvement are documented in full, including the operating changes behind them. Read the case study.

Questions to Ask Before You Sign

These are the questions that change the number.

  1. What is the price per unit, and what is the unit? Seats, shipments, loads, or a blend. The unit determines how cost scales with your growth.
  2. What is the AI agent rate, and what is the annual cap? If agents are described as included, ask what happens at the volume ceiling and what the overage rate is.
  3. What is the maximum renewal increase? Push for a fixed percentage cap expressed in absolute terms rather than an inflation-indexed clause, since enterprise SaaS inflation runs well above consumer inflation.
  4. Which of my specific carriers are already reporting? Not network size. Your named carriers, with current data quality.
  5. Who implements this, and at what rate? Ask whether independent systems integrators are certified, or whether services must come from the vendor.
  6. What is included in year one versus billed separately? Integrations, API call volumes, custom reporting, premium support, and additional modes are common separate lines.
  7. What happens operationally when the data is wrong? Ask for the remediation process and who owns the labor.
  8. What are the exit terms? Data portability format, notice period, and whether historical shipment data leaves with you.

For the wider evaluation framework rather than the pricing model alone, our guide to logistics company selection covers the scoring criteria that tend to separate shortlisted vendors.

The Bottom Line on FourKites Pricing

FourKites is a capable enterprise platform with meaningful network scale and an expanding AI orchestration portfolio. Because it does not publish standard pricing, buyers need to evaluate the full three-year cost across subscription scope, implementation, AI usage, operational support, and renewal terms.

The larger decision is operational. FourKites is a strong fit when multimodal freight visibility and supply chain orchestration are the priority. FarEye is more relevant when the business needs to connect visibility with delivery execution, carrier allocation, customer communication, and enterprise last mile delivery workflows.

Model It Against Your Own Volumes
Bring your shipment volumes and exception profile, and we will show you what execution changes and what it does not.

Talk to the FarEye team →

FourKites Pricing FAQs

How much does FourKites cost?

FourKites does not publish pricing. A third-party estimate from SelectHub places it at $100 to $500 per user per month, though enterprise contracts also vary by shipment volume, modules, and integration depth. Implementation is billed separately, starting around $1,000.

Does FourKites charge per shipment or per user?

Both models appear in practice. Gartner Peer Insights describes a subscription varying with shipments tracked, features, and integration level, while third-party estimates are quoted per user. Confirm your unit of measure directly with sales before modeling costs.

Does FourKites offer a free trial or free plan?

No. FourKites offers no free plan and no free trial. Every plan is paid and requires contacting sales for a quote. There is no self-serve entry tier and no published trial period.

How much do FourKites AI agents cost?

FourKites publishes no rate for Loft or its Digital Workforce agents. Agent pricing is scoped through sales per contract. Negotiate the rate, an annual volume cap, and overage terms as a line separate from your platform subscription.

What should I budget for beyond the FourKites subscription?

Implementation and integration, carrier onboarding labor, AI agent usage, internal administration, and renewal escalation. Enterprise SaaS prices rose 12.2% in 2026, and 79% of IT leaders reported an increase at their last renewal.

How does FourKites pricing compare to project44?

Neither publishes pricing, and both use custom volume-based quotes. Comparable multimodal visibility contracts for shippers moving 10,000 to 100,000 shipments annually are reported in the $50,000 to $200,000 per year range. Compare scope and setup effort.

Is FourKites suitable for smaller logistics operations?

Its value depends on network scale and shipment volume, which smaller operations rarely reach. Reviewers describe the platform as heavy for lighter deployments. It is designed for large enterprise freight volumes across multiple modes.

Sources: SelectHub, Gartner Peer Insights, ITQlick, SpotSaaS, G2, Vertice, Zylo, and vendor/press announcements, as of 2026. Figures are subject to change — verify current numbers before publishing updates.

Tags: Last-Mile