Tech Mahindra and FarEye Partner to Bring Agentic AI to the World’s Largest Supply Chains

Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions to enterprises across industries, and FarEye, a global leader in last-mile delivery, announced a partnership to jointly deliver autonomous, AI-led supply chain execution for global enterprises.

The partnership will include joint go-to-market solutions, implementation programs, and managed services, enabling organizations to modernize logistics operations and move from manual coordination to intelligent, real-time execution powered by Agentic AI.

Sampath Saagi, Head of Diverse Industry Groups (DIG), Americas, Tech Mahindra, said, “Global supply chains are at a pivotal inflection point as many organizations continue to grapple with fragmented systems, manual decision-making, and limited real-time visibility, which restrict their ability to scale efficiently. Our partnership addresses this challenge by bringing Agentic AI into the core of supply chain execution, enabling intelligent, autonomous decision-making across the logistics ecosystem. By combining FarEye’s last-mile expertise with Tech Mahindra’s global scale and transformation capabilities, we are helping enterprises transition to proactive, AI-led operations that enhance agility, improve predictability, and drive sustainable growth.” 

As global supply chains face increasing volatility, from demand fluctuations to rising customer expectations, enterprises are under pressure to move faster while maintaining efficiency. For the 1,100+ global customers served by Tech Mahindra across 90+ countries, this partnership marks a shift from reactive tracking to proactive, AI-led execution.

This partnership works by putting AI Agents to work within Tech Mahindra’s existing global infrastructure. These agents are domain-specific experts that can:

• Predict & Pre-empt: Identify a potential delay before it happens.
• Decide & Act: Automatically switch carriers or reroute a driver to save a "late" delivery.
• Communicate: Keep the end-customer informed with 100% transparency.

At the core of the partnership is a simple shift: moving logistics from being managed by people to being run by intelligent systems. AI agents handle planning, routing, and on-ground decisions in real time, adjusting constantly without waiting for human input. Instead of adding more tools on top of broken processes, this approach rethinks how logistics actually works end-to-end.

It also brings everything onto one connected layer — across carriers, warehouses, and fleets — so decisions aren’t made in silos anymore. With Tech Mahindra’s global scale, companies can roll this out faster across markets, reduce costs, improve delivery reliability, and grow without adding more operational chaos.

Suryansh Jalan, Chief Business Officer at FarEye, added: "Logistics is at an inflection point where human-led operations can no longer keep pace with the speed and complexity of the real world. What enterprises need now is not more visibility, but systems that can think and act. Together with Tech Mahindra, we are bringing the intelligence and the scale required to move from managed operations to truly autonomous supply chains."

The partnership is already seeing traction in North America and Europe, targeting Fortune 500 companies across the retail, e-commerce, and manufacturing sectors. Early results show reduced cost-to-serve, improved delivery predictability, and the ability to scale operations without adding proportional complexity.

About Tech Mahindra

Tech Mahindra (NSE: TECHM) offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 147,000+ professionals across 90+ countries helping 1100+ clients, Tech Mahindra provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, which recognizes global companies that are actively leading the charge to create a climate and nature-positive future. Tech Mahindra is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federation of companies. For more information on how TechM can partner with you to meet your Scale at Speed™ imperatives, please visit https://www.techmahindra.com

About FarEye

FarEye is an AI-Powered Delivery Management System (DMS) for the last mile & order-to-door logistics. FarEye is a partner for companies obsessed with a superior delivery experience for their customers, while driving efficiency gains, sustainably with smarter delivery orchestration. Our vision is to ensure every delivery in the world reaches its destination every time, on time, accurately, efficiently, and as sustainably as possible. 

FarEye has 150+ customers across 30 countries and seven offices globally. 

FarEye, First Choice for Last Mile. 

Learn more: https://fareye.com