2GO and FarEye Mark 5-Year Milestone After Powering Over 150 Million Shipments Across the Philippines

Philippines, Date:  2GO Group Inc., the Philippines’ premier end-to-end multimodal transportation and logistics provider, and FarEye, a global leader in Last-Mile TMS, today celebrate five years of successful collaboration that has contributed to improvements in nationwide logistics performance, delivery reliability, and customer experience across Road, Air, and Sea.

The significance of this milestone goes beyond the progress of the last five years as it reflects the continued progress of both organizations in advancing digital and operational capabilities across the logistics ecosystem.  Five years ago, 2GO envisioned a more digitized and data-enabled logistics environment and operations with far greater speed, accuracy and predictability.  Through collaboration, FareEye’s platform has led 2GO to a 35% increase in cargo capacity, new route expansions and improved trade movement across key regions.

Every day, 2GO is trusted with deliveries that matter - documents that need secure handling, medicines that can’t be delayed, gifts meant to arrive on time. The partnership with FarEye has supported 2GO in strengthening the reliability and predictability needed for these moments. As Will Howell, COO & CFO of 2GO, shared:

“Our partnership with FarEye has been instrumental in modernizing 2GO’s nationwide logistics network. What began as a simple need to digitize the basics has grown into a collaborative effort to build an AI-enabled operation that performs consistently at national scale. As we look ahead, we will continue strengthening this partnership to bring more automation, intelligence and transparency to the customers we serve.”

2GO and FarEye worked together to digitize key areas of the journey, helping deliver clear business outcomes across delivery performance, operational efficiency, and network visibility:

• Stronger Delivery Experience (91% FADR)

AI enabled routing and navigation supported more efficient travel time and fuel use, enabling 2GO to achieve a 91% First Attempt Delivery Rate.

• Scalable, Stable Operations Across the Network

Automated workflows reduced repetitive manual tasks, improved cross-dock accuracy, and enabled the handling of greater shipment volumes compared to the first year of go-live, ensuring the network remains stable even during peak loads.

• End-to-End Visibility & Control Across Road, Air & Sea

Improved multimodal visibility, unified dashboards and real-time ETAs strengthened cross-dock & Mid-mile Operations. This has also meant fewer loss or damage claims, faster issue resolution and a more reliable experience for B2B, B2C and C2C customers.

Gautam Kumar, COO & Co-Founder of FarEye, reflected on the journey: 

“Our partnership with 2GO shows how reliable logistics strengthens regional commerce and business growth. 2GO’s deep operational footprint and FarEye’s platform intelligence, has helped stabilize nationwide operations and set a benchmark for multimodal logistics in the Philippines. The next chapter is about co-creating more AI-led intelligence and building the future of delivery experience together.”

As 2GO continues its broader digital transformation, the company remains focused on adopting tools, technologies, and customer-facing capabilities that enhance network efficiency and visibility. This includes AI-driven features and experience improvements, supported today by FarEye’s platform and aligned with 2GO’s long-term direction of continuously elevating service quality nationwide.

About 2GO Group, Inc.

2GO Group Inc. is the Philippines’ premier end-to-end multimodal logistics and transportation solutions provider, enabling the movement of goods and people across the country. Its portfolio spans sea, air and land transportation, freight, forwarding, distribution, warehousing, and express last-mile delivery solutions designed for growing businesses. 2GO is a portfolio company of SM Investments Corporation (SMIC).

Learn more:  www.2go.com.ph

About FarEye

FarEye is an AI-Powered  last mile technology platform. FarEye is a partner for companies obsessed with delivery experience for their customers. Our vision is to ensure every delivery in the world reaches its destination every time, on-time, accurately, efficiently, and as sustainably as possible.

FarEye’s AI-Powered platform turns deliveries into a competitive advantage. Carriers & Shippers use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies, sustainably. FarEye has 150+ customers across 30 countries and five offices globally. 

FarEye, First Choice for Last Mile. 

Learn more: https://fareye.com/