G2’s 2026 Best Software recognition underscores the market impact of a platform that now automates entire logistics workflows, from territory planning to carrier allocation to route execution, without human intervention.

Most enterprise logistics software tells you what to do. FarEye’s new AI platform does it for you.

FarEye today outlined its vision for the next generation of AI in last-mile logistics - one where autonomous AI agents govern entire operational workflows without human intervention, replacing the “AI-assisted” model that has defined the industry for the past decade. The announcement comes as the company earns a spot on G2’s 2026 Best Software Awards in the Supply Chain & Logistics category, ranking #1 in Last Mile Delivery with a 4.8/5 rating across 249 verified enterprise reviews. 

From AI-Enabled to AI-First: What That Actually Means

Most logistics software today uses AI the way a calculator assists an accountant - it crunches the numbers, but a human still makes the call. A dispatcher still decides which carrier to use. A planning team still redraws delivery zones when demand shifts. A finance analyst still reviews carrier invoices for errors. AI makes these tasks faster. It doesn't replace them.

FarEye's AI-first architecture removes that dependency entirely. Its autonomous agents don't recommend - they execute. Territory rebalancing, carrier allocation, route optimization, invoice reconciliation, and a lot more, are now closed-loop functions where AI initiates, decides, and resolves without human intervention.

The opportunity isn't just efficiency. It's operating at a speed and consistency that human-in-the-loop systems structurally cannot match.

The result is a platform that covers the complete order-to-door journey: from capacity forecasting 3–12 months out, through territory design, carrier allocation, X-dock operations, last-mile routing, customer scheduling, driver execution, and post-delivery reconciliation—all within a single system, all governed by AI.

What Enterprises Are Seeing in Production

The G2 ranking is grounded in verified outcomes from enterprises across retail, consumer goods, healthcare, and industrial sectors operating in 30 countries. Among results documented from live deployments:

• 12.5% increase in Stops Per Hour (SPH), measured across enterprise parcel and big-and-bulky deployments
• 40% reduction in delayed drivers through dynamic in-field re-routing
• 86% reduction in planned-vs-actual route duration variance over a six-month deployment period
• 91%+ on-time delivery rates sustained at scale across multi-city last-mile networks

A Market at an Inflection Point

Last-mile delivery is entering a new phase. The segment is consolidating around a smaller set of proven platforms as demand accelerates - omnichannel commerce is growing at an 11% CAGR, with one in four items purchased today ordered online. Shippers and carriers alike are moving away from experimental deployments and toward committed, long-term technology partnerships that can scale with that growth.

FarEye's placement on G2's 2026 Best Software Awards reflects this shift. Ranked #1 in Last Mile Delivery, FarEye sits at the top right of G2's category quadrant - the position reserved for platforms that lead on both market presence and customer satisfaction. 
 

ABOUT FarEye

FarEye is the AI-first last-mile delivery platform for enterprises obsessed with delivery experience. Carriers and shippers use FarEye’s unique combination of AI orchestration, real-time visibility, and branded consumer experiences to simplify complex last-mile logistics—increasing consumer loyalty, reducing costs, and improving operational efficiency at scale. FarEye serves 150+ customers across 30 countries and processes over 10 million parcels monthly through its global delivery partner network. FarEye is ranked #1 in Last Mile Delivery on G2.

www.fareye.com